🎁 Before you apply, rehearse this interview. Create your free WorkMundi account and get an Interview Training on HelpsYouSpeak — no cost, no card. I want my training →
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager, Travel Experience based in India. As a Manager, Travel Experience, you will lead a team of Business Travel Consultants responsible for delivering outstanding service to valued corporate customers. You will combine people leadership, operational excellence, customer relationship management, and travel-industry expertise to drive team and program performance. The role offers significant ownership over coaching, performance management, service quality, escalations, and continuous improvement. You will partner closely with customer Travel Managers and Specialists, using data and insights to strengthen service delivery and identify opportunities for improvement. You will also help shape hiring, onboarding, engagement, and team culture as the organization continues to grow. This is a remote opportunity within Mumbai, offering the chance to make a direct impact in a fast-paced, customer-focused travel environment.