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Front Line Manager - S&M - Customer Success 4A

jobgether · Canada

🌐 Remote📅 25/08/2026
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This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Front Line Manager - S&M - Customer Success 4A based in Canada. This role offers the opportunity to lead customer success operations in a fast-paced, service-focused environment. You will oversee critical rebate and chargeback processes, ensuring accuracy, compliance, and timely settlement. The position combines operational leadership, customer experience, analytics, and cross-functional collaboration. You will manage service levels, resolve complex customer and vendor inquiries, and drive continuous process improvement. Strong attention to detail and data-driven decision-making will be essential to maintaining high-quality outcomes. You will also support process changes and stakeholder communication while helping teams deliver consistently against business expectations. This is a remote opportunity for a collaborative leader who can balance operational rigor with a strong customer focus.
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