Technical Customer Success Specialist (Evening shift)

We’re a team of 500+ professionals who develop cutting-edge web data gathering solutions for thousands of the world’s best known businesses, including Fortune 500 companies. What’s in store for you: Plenty of career opportunities — and we’ll help you seize them with internal/external learning resources and knowledge sharing events. To make your professional growth journey smooth, you’ll have a supportive team around you, as well as access to mental and physical well-being resources. The team waiting for you: Our Customer Success team helps clients get the most value from our products by guiding them through technical questions, product setup, troubleshooting, and day-to-day usage. As a Technical Customer Success Specialist, you’ll support a wide range of clients, including global enterprise companies, making sure they have a smooth experience and the right solutions when challenges come up. This role is a strong starting point for someone who wants to grow in a fast-moving tech environment, with many team members later moving into areas such as Account Management, Engineering, Data Analytics, Customer Experience, and Product. The challenge is to combine technical curiosity, clear communication, and a problem-solving mindset to create a customer experience that builds trust and long-term success.