dental receptionist

*We are hiring a Dental Receptionist with:* * *Minimum 1 year Canadian dental office experience* (REQUIRED) * *Strong English communication skills* ? written and spoken (required) * *Exceptional customer service skills* ? professional, calm, solutions-focused * *High emotional intelligence* ? able to read situations, communicate respectfully, and handle sensitive patient concerns * *Strong reliability and punctuality* * *Ability to take direction well and follow office protocols* * *Comfort with multi-tasking in a fast-paced environment* * Coordinate and present treatment plans clearly and compassionately * Lead daily administrative functions and support fellow team members * Oversee scheduling, insurance processing, billing, and patient communications *Key Responsibilities:* * Greet, check-in, and check-out patients * Manage phone calls and email communication * Schedule and confirm appointments * Process payments and direct billing * Verify insurance * Maintain accurate patient records and follow privacy protocols * Support the team with administrative and clinical coordination tasks as needed *Requirements:* * Canadian dental office experience * Dental practice management software knowledge (preferably Tracker) * Ability to problem-solve and communicate clearly * Professional presentation and phone manner Pay: $24.00-$34.00 per hour Benefits: * Dental care * On-site parking Work Location: In person Location Ottawa , ON Work location On site Salary $ 24.00 to $ 34.00 HOUR hourly Terms of employment Permanent employment Full time Starts as soon as possible vacancies 1 vacancy Source indeed.com #10238505243 Various locations Ottawa, ON