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customer service representative - call centre

710 Cannabis · Kingston (ON)

📅 20/08/2026
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*710 Cannabis* is looking to expand our team! We are currently looking for Customer Service Representive who will be able to Work at both 710 Locations in Kingston located Princess st & Midland Ave Description: As a sales associate, your role is to ensure the cannabis purchasing experience flows smoothly. You will be engaging with customers daily, everything from discussing products and their use, assisting customers, and completing the checkout process at Point of Sale. As a Floater, you will be on the sales floor helping direct customers to Self Serve options and placing orders, answer customer inquiries regarding products/accessories As an ID Checker, you are the first to greet customers into the store. It is your responsibility to ensure nobody under-age enters the store. Responsibilities: -Processing transactions and customer orders -Responding to customer inquiries with product knowledge and accuracy -Adhere to all company training, operation standards and procedures -Abide by all company and provincial regulations and requirements for the sale of cannabis and associated products -Complete tasks as assigned by the store managers -Putting together customer orders as they are placed -Maintaining a clean and organized stockroom -Reporting any inventory discrepancies -Maintaining inventory and stocking the storage rooms as product shipments arrive Job Types: Full-time, Part-time Benefits: * Store discount Experience: * customer service: 1 year (preferred) * retail sales: 1 year (preferred) Licence/Certification: * Cannsell Certification (required) Work Location: In person Pay: $18.50-$22.00 per hour Work Location: In person Description: As a sales associate, your role is to ensure the cannabis purchasing experience flows smoothly. You will be engaging with customers daily, everything from discussing products and their use, assisting customers, and completing the checkout process at Point of Sale. As a Floater, you will be on the sales floor helping direct customers to Self Serve options and placing orders, answer customer inquiries regarding products/accessories As an ID Checker, you are the first to greet customers into the store. It is your responsibility to ensure nobody under-age enters the store. Responsibilities: -Processing transactions and customer orders -Responding to customer inquiries with product knowledge and accuracy -Adhere to all company training, operation standards and procedures -Abide by all company and provincial regulations and requirements for the sale of cannabis and associated products -Complete tasks as assigned by the store managers -Putting together customer orders as they are placed -Maintaining a clean and organized stockroom -Reporting any inventory discrepancies -Maintaining inventory and stocking the storage rooms as product shipments arrive Job Types: Full-time, Part-time Benefits: * Store discount Experience: * customer service: 1 year (preferred) * retail sales: 1 year (preferred) Licence/Certification: * Cannsell Certification (required) Work Location: In person Pay: $18.50-$22.00 per hour Work Location: In person Pay: $18.50-$22.00 per hour Experience: * Retail sales: 1 year (preferred) Work Location: In person Location Kingston , ON Work location On site Salary $ 18.50 to $ 22.00 HOUR hourly Terms of employment Casual employment Full time Starts as soon as possible vacancies 1 vacancy Source indeed.com #10236334498 Various locations Kingston, ON
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