police station clerk

Vancouver Police DepartmentClerk Typist IIICompetition #26118-50176596StatusTemporary full-timeDurationTo be determined (Assignment may be extended or reduced for operational reasons or due to circumstances that could not be foreseen at the time of posting)SectionPublic Service Unit, Information Management SectionHours of Work5 days Monday to Friday, 9:00 a.m. to 4:00 p.m.SalaryPay Grade 15 - $31.13 - $36.57 per hourCompetition End DateThursday, September 3, 2026Responsible for providing customer service for all front counter services including access, security, processing found property, police information checks (PIC), minor crime report taking and fingerprinting services.ESSENTIAL DUTIES Provides general information and/or referrals to the public and outside agencies Manages customer inquiries and determines the type of police service required Receives, logs, and distributes courier and other property dropped off to counter Returns driver licences to owners who have received driving suspensions Monitors security of building; signs in and out visitors and issues building tags/ ICT 2FA cards Takes minor crime reports including found and lost property Process, tags and returns found property Rolls accurate ink and electronic fingerprints impressions Conducts queries through various police databases Provides various front counter services including booking appointments, intaking applications, and processing payments Ensures compliance with Payment Card Industry (PCI) standards Mentors and trains staff for triage role Participates in the annual mandatory high stress debrief program Other related duties and responsibilities as assignedKNOWLEDGE, SKILLS, AND ABILITIESRequired Working knowledge of PRIME/Versadex Working knowledge of Excel, Word, Outlook Able to handle cash Able to provide excellent customer service Able to deal tactfully with the general public Superior clerical experience, working with computer peripherals (CD/DVD burner, scanner, printer) Able to maintain effective working relationships in a team environment Able to work independently and demonstrate strong organizational skills Able to manage time and multi-task effectivelyPreferred Working knowledge of JUSTIN, IntelliScreen Knowledge of the VPD organizational structure Working knowledge of the rules, regulations, policies and procedures that govern the activities of the unitEXPERIENCERequired Experience with cash handling using common PSU Desk devices, including, but not limited to, cash register and debit/credit machines Previous customer service experiencePreferred Minimum two years of administrative experience Minimum one year working in a police environmentEDUCATIONRequired Completion of Secondary School at minimum Training or experience in a similar field or related to the tasks performedOTHER REQUIREMENTS Canadian citizenship or Permanent Resident Status All employees must maintain their Enhanced Security Clearance while employed with the Vancouver Police Department, which will be renewed every 5 years or as required.SELECTION PROCESSCandidates will be required to successfully complete clerical testing to move forward to the interview stage.NOTE This position falls under the jurisdiction of Teamsters Local 31.Applicants should submit a resume via email to vpd.civilian.jobs@vpd.ca by 4:30 p.m. on the closing date. The competition number must be indicated in the subject line in the email.THE VANCOUVER POLICE DEPARTMENT IS AN EQUAL OPPORTUNITY EMPLOYER Location Vancouver , BC Work location On site Salary $ 31.13 HOUR hourly Terms of employment Term or contract Full time Starts as soon as possible vacancies 1 vacancy Source CivicJobs.ca #115623 Various locations Vancouver, BC