medical office assistant

Ready to make a difference every day? Join our growing team as a Medical Office Assistant!At Dre. Nadia Veilleux and Dr. Alexandre McLaughlin's Family Practice, we know that great patient care starts with a great team. Our staff are an essential part of creating a welcoming, supportive, and positive experience for patients. As our practice continues to grow, we're looking for a Medical Office Assistant (MOA) who shares our commitment to compassionate care and teamwork.The Opportunity: Our family health practice located in Moncton, NB, is offering an opportunity for a dedicated Medical Office Assistant to join our growing team on a full-time, permanent basis. We are seeking a positive, adaptable, and proactive individual who thrives in a collaborative environment, embraces change, and is comfortable working alongside different physicians and evolving practice needs. The ideal candidate takes initiative, contributes to a supportive team culture, and shares our commitment to providing accessible, patient-centered care.As a vital member of the team, the Medical Office Assistant plays a key role in creating a positive patient experience and ensuring the smooth day-to-day operation of the clinic. The successful candidate demonstrates strong organizational and time management skills, works efficiently in a dynamic setting, and approaches patient care with empathy, professionalism, and a genuine desire to improve access to care for our community.If you thrive in a fast-paced environment, are passionate about administration and healthcare, enjoy taking initiative, and value teamwork, we would love to hear from you!Key Responsibilities, as required/applicable:The Medical Office Assistant serves as the primary point of contact for patients and acts as an important link between patients, providers, and the clinic team. Key responsibilities within this role include (but are not limited to):Serves as the primary point of contact for patients, helping to facilitate timely access to care and clinic services.Provides a welcoming, professional, and responsive experience to all patients, contributing to a positive patient experience and supporting continuity of care.Coordinates incoming and outgoing clinic communications by answering inquiries by phone, electronically, and in person in a helpful, respectful, and efficient manner.Manages and maintains appointment schedules and provider calendars by coordinating appointment bookings, reminders, follow-up communications, and administrative care navigation.Maintains electronic medical records through Electronic Medical Record (EMR) software.Processes scanning, faxes and electronic documentation.Supports the efficient day-to-day operation of the clinic through a variety of administrative activities.Provides support for patient flow activities.Orders and receives office and medical supplies.Performs billing procedures.Prepares and processes clinic mail.Ensures patient confidentiality and privacy in all communications and administrative activities.Performs other related administrative or special tasks as required.Experience/Education required:Experience as an administrative professional within a medical environment is considered an asset.Medical office administration diploma or equivalent education/experience is an asset.Experience using an electronic medical record software (EMR) is an asset.Experience with physician billing processes is considered an asset.Experience managing referrals and specialist consultations is considered a strong asset.Familiarity with medical terminology.General knowledge of the New Brunswick medical system is an asset.Qualifications:Strong computer literacy and proficiency with Microsoft Office applications.Ability to multitask and prioritize effectively in a busy clinical environment.Self-motivated individual who works well independently and as a team.Ability to maintain a high regard for confidentiality and advocacy for patients.Demonstrates excellent documentation skills Location Moncton , NB Work location On site Salary $ 27.00 to $ 30.00 HOUR hourly Terms of employment Permanent employment Full time Starts as soon as possible vacancies 1 vacancy Source CareerBeacon #MB2608207557 Various locations Moncton, NB