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customer support representative - wholesale

Astra North Infoteck Inc. · Toronto (ON)

📅 12/08/2026
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Job Description Product Owner ? Customer Experience, VoC, NPS & CSAT ? Own product backlog and requirements for customer experience, VoC, NPS, CSAT, and customer journey initiatives. ? Partner with business stakeholders to define customer measurement frameworks and improvement opportunities. ? Translate customer feedback, analytics, and business needs into prioritized features and user stories. ? Drive backlog refinement, sprint planning, UAT, and release planning with delivery teams. ? Monitor customer experience metrics and ensure business outcomes are achieved. ? Collaborate with CX, Marketing, Operations, Data, and Technology teams to improve customer journeys. Requirements Sailpoint Location Toronto , ON Work location On site Salary $ 10,000 MONTH monthly Terms of employment Full time Starts as soon as possible vacancies 1 vacancy Source Talent.com #632384952256894597 Various locations Toronto, ON
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