Client service supervisor

Education: College/CEGEP. Tasks: Co-ordinate activities with other work units or departments. Establish work schedules and procedures. Examine and verify the accuracy of work . Identify workers' training needs. Prepare and submit reports. Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality. Train staff/workers in job duties, safety procedures and company policies. Conduct performance reviews. Perform same duties as workers supervised. Recruit and hire staff. Co-ordinate, assign and review work. Reconcile accounts. Estimate or quote prices, credit or contract terms, warranties and delivery dates. Supervision: 3-4 people. Computer and technology knowledge: MS Office. Enterprise resource planning (ERP) software. Area of work experience: Invoices. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Large workload. Tight deadlines. Work under pressure. Personal suitability: Accurate. Client focus. Dependability. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Initiative. Interpersonal awareness. Judgement. Organized. Reliability. Team player. Screening questions: Are you currently a student?. Do you have experience working in this field?. Experience: 3 years to less than 5 years. Employment terms options: Day. Health benefits: Dental plan. Health care plan. Other benefits: Free parking available. Parking available. Support for persons with disabilities: Provides awareness training to employees to create a welcoming work environment for persons with disabilities. Applies accessible and inclusive recruitment policies that accommodate persons with disabilities . Support for newcomers and refugees: Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) . Supports newcomers and/or refugees with foreign credential recognition. Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees . Does not require Canadian work experience. Support for youths: Offers mentorship, coaching and/or networking opportunities for youth. Support for Indigenous people: Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers . Support for mature workers: Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.) . Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.) . Supports for visible minorities: Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.). Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities. Location 7695 Blackburn Pkwy Niagara Falls , ON L2H 0A6 Work location On site Salary $ 74,880 YEAR annually / 40 hours per week Terms of employment Permanent employment Full time Day Starts as soon as possible Benefits: Health benefits, Other benefits vacancies 1 vacancy Source Job Bank #3651018 Various locations 7695 Blackburn Pkwy