warehouse associate

*Join Our Movement: Making Periods Easy * At *Revol Cares*, we?re reshaping how people think about menstrual care through innovative, sustainable products. Our leak-proof, eco-friendly underwear aims to simplify periods?an experience we believe should be convenient and empowering. If you?re driven to work with a company, and products, that change peoples? lives, we want you to be part of our dynamic team! *Join Our Team as a Warehouse Fulfillment Associate* We're looking for a *detail-oriented, hands-on team player* to help drive smooth and efficient warehouse operations across *order fulfillment, inventory management, and customer service*. In this dynamic role, you'll play a key part in *preparing and shipping both e-commerce and wholesale orders, managing incoming inventory, and supporting sales with timely, professional service.* If you thrive in a *fast-paced environment*, enjoy *staying organized*, and *take pride in delivering an exceptional customer experience*, this is a great opportunity to grow with a purpose-driven company making a real impact. *Learn More About Us * *Revol Cares* was founded to provide a reliable, comfortable alternative to disposable period products. Our innovative leak-proof underwear is crafted using regenerative, sustainable fabrics, and backed by 15 years of textile expertise. Recognized by the Society of Obstetricians and Gynaecologists of Canada (SOGC) Brand Recognition Program, we prioritize inclusivity and sustainability in all we do. Since 2019, we?ve *diverted more than* *30 million tampons and pads* from landfills through our sales of reusable underwear, reflecting our commitment to environmental responsibility. As our brand grows, so does our need for dedicated professionals who believe in driving positive change. You can find us in leading pharmacy, grocery and natural health & wellness retailers across Canada and the US. *The Impact You Could Have* *Order Fulfillment & Shipping (primary activity)* * Accurately process and prioritize daily e-commerce and B2B orders, including picking product and preparing shipments using proper packing techniques and documentation. * Build and prepare large wholesale orders and Point of Purchase (POP) displays in advance of transport pickups, ensuring compliance with account-specific Service Level Agreements (SLA). * Compare carrier rates and service levels to coordinate cost-effective, timely deliveries; schedule and liaise with couriers and freight partners for outbound shipments. * Support individual customer pick-ups, providing professional service and ensuring accurate hand-off of product. *Receiving & Inventory Management* * Receive and inspect inbound freight, document any damage, and replenish inventory following company procedures. * Monitor stock levels and notify the Distribution Manager of low inventory to support proactive reordering. * Participate in regular inventory counts and quality control audits to ensure accuracy and product standards. *Warehouse Safety, Equipment & Organization* * Operate warehouse equipment including pallet jack safely to move, load, and unload product. * Contribute to the maintenance of a clean, organized, and hazard-free warehouse and staging workspace that supports safe and efficient operations. * Inspect equipment regularly and report maintenance needs to ensure continuous and safe functionality. *Sales Support & Customer Service* * Support the management of customer service emails for e-commerce individual orders, resolving issues such as returns, exchanges, and delivery concerns with professionalism and empathy. * Communicate customer feedback and common inquiries to internal teams to support consistent messaging and improve product offering and customer experience. * Collaborate with sales and operational admin team to coordinate delivery schedules and support promotional or account-specific shipping needs. *General & Cross-Functional Support* * Contribute to ongoing process improvement Location Vancouver , BC Work location On site Salary $ 43,000 to $ 49,000 YEAR annually Terms of employment Permanent employment Full time Starts as soon as possible vacancies 1 vacancy Source indeed.com #10235219860 Various locations Vancouver, BC