financial services manager

*Company:* Kia of St. Catharines *Location:* St. Catharines, ON *Job Type:* Full-Time *About Us* At *Kia of St. Catharines*, we pride ourselves on delivering an exceptional automotive buying and ownership experience. We are a dynamic, growing dealership looking for a driven and customer-focused *Financial Services Manager* to join our team. If you have a passion for the automotive industry, a talent for sales, and a commitment to helping customers find the right financial and protection solutions, we want you on our floor. *The Role* As our Financial Services Manager, you will be the crucial bridge between our sales team, our customers, and our lending partners. You will guide customers through the final steps of their vehicle purchase, ensuring they understand their financing and leasing options while presenting valuable aftermarket products that protect their investment. *Key Responsibilities* * *Customer Guidance:* Review credit applications, secure financing or leasing terms, and clearly explain all financial details to the customer. This includes insurance and vehicle licensing process. * *Product Sales:* Present and sell aftermarket products, including extended warranties, gap insurance, rust protection, and maintenance packages, tailored to the customer's needs. * *Lender Relations:* Build and maintain strong, positive relationships with various financial institutions and lenders to secure competitive rates and approvals. * *Paperwork & Compliance:* Accurately prepare, review, and process all vehicle purchase/lease agreements, bill of sale, and registry documents. Ensure 100% compliance with OMVIC regulations and dealership policies. * *Team Collaboration:* Work closely with the Sales Managers and Sales Representatives to ensure a seamless, high-quality transition from the sales floor to the finance office. * *Performance:* Meet or exceed monthly targets for financing penetrations, product sales, and Customer Satisfaction Index (CSI) scores. *Qualifications & Requirements* * *Experience:* Previous experience as an Automotive Financial Services Manager is highly preferred, though top-performing Automotive Sales Representatives looking to take the next step will be considered. * *Certification:* Valid *OMVIC License* in good standing is mandatory. * *Knowledge:* Strong understanding of auto finance, leasing, lender portals, and dealership management systems (e.g., CDK, OneEighty, RouteOne, DealerTrack). * *Skills:* Exceptional communication, negotiation, and closing skills. * *Detail-Oriented:* High level of accuracy in handling complex paperwork and financial calculations. * *Drive:* Self-motivated, target-driven, and capable of thriving in a fast-paced retail environment. *What We Offer* * Competitive, performance-based compensation structure * Comprehensive health, dental, and vision benefits package. * Ongoing training and professional development opportunities. * Employee discounts on vehicles, parts, and service. * A positive, supportive, and energetic team environment. *How to Apply* If you have the drive to succeed and want to be part of the Kia of St. Catharines family, we want to hear from you! Please submit your resume and a brief cover letter outlining your automotive experience to cam@kiaofstcatharines.com or apply directly through this posting. _Kia of St. Catharines is an equal opportunity employer. We thank all applicants for their interest; however, only those selected for an interview will be contacted._ Job Type: Full-time Pay: $52,480.84-$187,109.93 per year Benefits: * Company car * Dental care * Extended health care * On-site parking * Vision care Work Location: In person Location St. Catharines , ON Work location On site Salary $ 52,480.84 to $ 187,109.94 YEAR annually Terms of employment Full time Starts as soon as possible vacancies 1 vacancy Source indeed.com #10234931248 Various locations St. Catharines, ON