warehouse supervisor

Jagreen Enterprises Ltd is a Toronto-based wholesale giftware and customization company specializing in the secondary processing and distribution of imported goods for Canadian retail and tourism markets. We are seeking a qualified *Warehouse Supervisor* to oversee our warehouse operations and customization production workflow. The Warehouse Supervisor is responsible for coordinating the day-to-day warehouse and customization workflow to ensure customer orders are processed accurately, completed on schedule, and prepared for shipment in accordance with client requirements. *Main Duties:* * Supervise, plan, assign and review the daily work of warehouse and production staff involved in receiving, storing, processing, packaging, labelling, shipping and distributing customized giftware products. * Review daily customer orders, customization requirements and shipping deadlines; establish work priorities and coordinate the daily production and warehouse workflow to ensure orders are completed on schedule. * Determine daily work assignments based on order volume, customization workload, incoming inventory and delivery timelines; monitor work progress and adjust task assignments as operational priorities change. * Monitor product quality throughout the customization and order fulfillment process and verify that printing, labelling, packaging, product quantities and other client specifications are accurately completed before shipment. * Review incoming goods and outgoing shipments, investigate inventory or order discrepancies, and take corrective action to address errors, delays and other operational issues. * Train and provide ongoing guidance to new and existing workers on job duties, warehouse procedures, product handling, customization processes, quality standards and workplace health and safety requirements. * Monitor inventory levels, organize periodic stock counts and annual inventory reconciliation, investigate inventory discrepancies, and prepare inventory reports and requisition supplies and materials as required. * Analyze sales performance, inventory turnover, and product loss/damage data; prepare periodic summaries and provide recommendations to management regarding seasonal purchasing, stock levels, and slow-moving or high-loss products. * Review and maintain production, inventory, order fulfillment and shipping records using Microsoft Excel and inventory or order management systems; monitor outstanding orders and identify delays or workflow bottlenecks requiring follow-up. * Identify operational inefficiencies and recommend changes to staff assignments, order sequencing, inventory handling and work procedures to improve productivity, reduce errors and support on-time order completion. * Ensure warehouse and production activities are carried out in accordance with workplace health and safety policies, procedures and applicable requirements; identify safety concerns and implement appropriate corrective measures. * Communicate with domestic and international suppliers, clients and management regarding inventory availability, order status, production schedules, customization requirements and delivery timelines. * Monitor the operation and condition of warehouse equipment and customization machinery and coordinate routine maintenance or repair work when required. * Provide ongoing feedback to supervised staff and participate in performance reviews and other performance management activities. *Education:* * Completion of a post-secondary education program is *required*; a degree or diploma in business, operations, supply chain, production, manufacturing, or a related field is *preferred*. *Experience:* * Minimum 2 years of experience in warehouse operations, inventory management, order fulfillment, or production coordination is required * Experience coordinating daily workflow, assigning tasks, and monitoring work progress to meet operational deadlines is required * Experience maintaining inventory records, conducting s Location North York , ON Work location On site Salary $ 37.00 HOUR hourly Terms of employment Full time Starts as soon as possible vacancies 1 vacancy Source indeed.com #10234105485 Various locations North York, ON