spa supervisor

*Overview* Join our dynamic team as a Spa Supervisor and lead the guest experience with enthusiasm, professionalism, and a passion for wellness. In this role, you will oversee daily spa operations, ensure exceptional customer service, and support our team of talented therapists and staff. Your energetic leadership will create a welcoming environment where guests feel pampered, valued, and inspired to return. This paid position offers an exciting opportunity to develop your hospitality skills while helping guests achieve relaxation and rejuvenation. *Duties* * Supervise daily spa activities, ensuring smooth and efficient operations from appointment scheduling to service delivery * Lead and motivate the spa team to provide outstanding guest services that exceed expectations * Manage guest interactions with enthusiasm, addressing inquiries, resolving concerns, and ensuring a positive experience * Oversee cash handling procedures, including processing payments accurately and maintaining financial records * Coordinate appointments and manage the spa?s booking system to optimize scheduling and minimize wait times * Maintain cleanliness, safety standards, and adherence to health regulations throughout the spa environment * Support staff training on customer service excellence, product knowledge, and operational procedures * Provide spa services for clients *Qualifications* * Proven experience in hospitality or customer service roles within a spa or wellness setting * Strong leadership skills with the ability to motivate and guide a diverse team * Excellent communication skills to interact effectively with guests and staff alike * Ability to handle cash transactions accurately and responsibly * Demonstrated commitment to delivering exceptional guest services with a positive attitude * Knowledge of spa treatments, products, and health & safety standards is preferred but not required Join us in creating memorable experiences for every guest while advancing your career in a vibrant, supportive environment! Pay: $25.00-$30.00 per hour Benefits: * Dental care * Flexible schedule * Store discount Work Location: In person Location Victoria , BC Work location On site Salary $ 25.00 to $ 30.00 HOUR hourly Terms of employment Full time Starts as soon as possible vacancies 1 vacancy Source indeed.com #10229857682 Various locations Victoria, BC