front desk agent

*Overview* Join our dynamic team as a Front Desk Agent, where you will be the welcoming face and organizational hub of our hotel. This role is vital in creating a positive first impression for visitors and clients while ensuring smooth administrative operations. Your energetic approach and excellent customer service skills will help foster a professional, organized, and friendly environment. Whether managing multi-line phone systems, handling data entry, or managing reservations, you?ll play a key role in supporting daily business functions with enthusiasm and precision. *Duties* * Greet visitors and clients warmly, providing exceptional customer support and ensuring they feel welcomed. * Manage multi-line phone systems efficiently, directing calls to appropriate departments or personnel with professionalism. * Perform data entry tasks accurately using Microsoft Office, Google Workspace, and other office software to maintain up-to-date records. * Handle clerical responsibilities such as filing, proofreading documents, and organizing paperwork to support office operations. * Book reservations, coordinate calendars, and manage appointment reminders for staff or medical professionals. * Maintain cleanliness and organization of the front desk area to promote a professional environment. * Assist with bookkeeping tasks using Opera PMS or similar software to support financial recordkeeping when needed. *Requirements* * Proven experience in office administration, clerical work, or as a receptionist in a fast-paced environment. * Strong computer skills including proficiency with Microsoft Office Suite (Word, Excel), Google Workspace, and data entry tools. * Excellent customer service skills with the ability to handle phone etiquette professionally across multi-line phone systems. * Demonstrated organizational skills with attention to detail in filing, proofreading, and managing schedules. * Experience working in a hotel or hospitality industry is highly desirable, including familiarity with front desk procedures specific to hotel environments. * Ability to perform typing quickly and accurately while maintaining focus on detail-oriented tasks such as proofreading and data entry. * Knowledge of PMS software like Opera is a plus for creating reservations. * Strong organizational skills combined with the ability to multitask efficiently under pressure. * Education: High School Diploma Join us in delivering outstanding service while supporting our team?s operational excellence! Pay: $17.60-$18.60 per hour Benefits: * Company events * Dental care * Extended health care * Flexible schedule * On-site parking * Paid time off * Vision care Work Location: In person Location Strathroy , ON Work location On site Salary $ 17.60 to $ 18.60 HOUR hourly Terms of employment Permanent employment Full time Starts as soon as possible vacancies 1 vacancy Source indeed.com #10233746460 Various locations Strathroy, ON