medical office assistant

We are looking for a reliable, organized, and personable *Medical Office Assistant (MOA)* to join our multidisciplinary medical clinic in Kamloops. Our primary practice, *ICDO (Interior Chemical Dependency Office), is an outpatient medical clinic specializing in addiction medicine*, providing assessment, treatment, and ongoing medical care for patients with substance use concerns. The successful candidate will be comfortable working in a busy medical environment, managing competing priorities, and interacting professionally and compassionately with a diverse patient population. *Responsibilities* Front Desk & Administrative Duties * Answer and manage incoming phone calls, including message taking and appropriate triage * Greet and check in patients in a professional and courteous manner * Schedule, reschedule, and coordinate patient appointments * Maintain accurate and up-to-date electronic medical records * Process incoming and outgoing faxes, emails, forms, and other correspondence * Maintain strict patient privacy and confidentiality * Provide administrative support to physicians and clinic management * Assist with general clinic organization and workflow Clinical Support * Assist physicians with patient flow and clinical tasks as required * Collect and document patient vital signs * Provide basic explanations of clinic procedures within the MOA scope * Perform point-of-care testing, including: * Urine drug screening * BhCG testing * Urinalysis * Prepare and label specimens for laboratory processing * Follow clinic procedures for handling and disposal of biohazardous materials Clinic Operations * Maintain clean, organized, and appropriately stocked exam rooms * Clean and sterilize equipment according to infection-control standards * Monitor inventory and restock clinic supplies * Assist with ordering supplies and coordinating with suppliers * Participate in cross-training across clinic functions *What We?re Looking For* The ideal candidate will: * Be experienced in a medical office setting * Be highly organized and detail-oriented * Be comfortable multitasking and managing changing priorities * Communicate professionally, respectfully, and compassionately with patients * Be comfortable working with patients experiencing substance use and other complex health concerns * Understand the importance of confidentiality, discretion, and professional boundaries * Be dependable, punctual, and able to follow through on assigned tasks * Be able to work independently while also contributing effectively as part of a team * Demonstrate good judgment and recognize when concerns should be escalated to a physician or manager * Be comfortable working in a fast-paced clinical environment * Maintain a professional appearance appropriate for a medical setting *Schedule* This is a part-time position averaging approximately 20?30 hours per week. Regular hours are primarily Monday to Thursday, 9:00 AM to 4:00 PM Occasional flexibility may be required depending on physician schedules, including starting before 9:00 AM or remaining after 4:00 PM. We are looking for someone who is available to *start as soon as possible*. Pay: From $20.00 per hour Expected hours: 20.0 ? 30.0 per week Benefits: * Dental care * Extended health care * On-site parking * Paid time off * Vision care Work Location: In person Location Kamloops , BC Work location On site Salary $ 20.00 HOUR hourly Terms of employment Permanent employment Part time Starts as soon as possible vacancies 1 vacancy Source indeed.com #10243426199 Various locations Kamloops, BC