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*Overview* We are seeking a dedicated and personable Customer Service Representative to join our team. This role is vital in providing exceptional support to our customers, ensuring their inquiries are addressed efficiently and professionally. The ideal candidate will possess strong communication skills, be bilingual in English and French , and demonstrate a passion for delivering outstanding service. This position offers an opportunity to develop your skills in a dynamic environment while contributing to the overall success of our organization. *Duties* * Handle incoming customer inquiries via phone, email, or chat with professionalism and courtesy * Assist customers with product or service information, order processing, and issue resolution * Perform accurate data entry to update customer accounts and transaction records * Engage in upselling and sales opportunities by understanding customer needs and recommending suitable products or services * Utilize analysis skills to identify trends or recurring issues and communicate feedback to relevant departments * Maintain excellent phone etiquette and communication skills to ensure positive customer interactions * Collaborate with team members to improve service processes and enhance customer satisfaction * Support multilingual customers by providing assistance in both English and Spanish as needed *Experience* * Prior experience in customer service, sales, or related fields is preferred but not required; training will be provided * Strong data entry skills with attention to detail * Bilingual proficiency in English and French is highly desirable * Excellent communication skills, including active listening and clear articulation * Analysis skills to interpret customer data and identify opportunities for upselling or process improvements * Experience with upselling techniques and understanding customer needs to maximize sales opportunities * Familiarity with phone etiquette best practices and professional communication standards This role is ideal for individuals who are passionate about helping others, eager to develop their sales abilities, and capable of working effectively in a fast-paced environment. Join us to be part of a team committed to delivering exceptional customer experiences. Job Type: Full-time Pay: $34,969.09-$54,155.89 per year Benefits: * On-site parking * Paid time off Work Location: In person Location Pointe-Claire , QC Work location On site Salary $ 34,969.09 to $ 54,155.89 YEAR annually Terms of employment Full time Starts as soon as possible vacancies 1 vacancy Source indeed.com #10240855853 Various locations Pointe-Claire, QC
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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