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receptionist

Smiline Family Dentistry · Milton (ON)

📅 24/08/2026
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Job Description Job Description Part-Time Dental Receptionist : We are seeking an experienced, friendly, and professional Part-Time Dental Receptionist to join our team. As the first point of contact for our patients, you will play an important role in creating a welcoming and positive patient experience while ensuring the smooth and efficient operation of the front desk. The ideal candidate has previous dental reception experience, strong knowledge of dental insurance and billing, excellent administrative skills . Responsibilities Patient Care & Coordination: Greet patients warmly, manage check-in and check-out, answer questions, and ensure a smooth patient flow. Scheduling: Manage the appointment schedule, book and confirm appointments, coordinate recalls, and handle follow-up calls and reminders. Insurance & Billing: Verify insurance coverage and eligibility, submit and follow up on claims, process pre-authorizations and predeterminations, explain benefits and treatment estimates, and collect co-payments and outstanding balances. Administrative Duties: Maintain accurate digital patient records, process payments, prepare treatment estimates, and manage incoming calls, emails, and correspondence professionally. Patient Communication: Communicate clearly and professionally with patients regarding appointments, treatment plans, insurance coverage, and account balances. Office Coordination: Maintain an organized front desk and work closely with the clinical team to ensure patient needs are addressed efficiently. Financial Administration: Accurately manage patient accounts, payments, insurance adjustments, and outstanding balances. Requirements Previous dental reception experience required. Strong experience with dental insurance billing, claims, and insurance verification . Knowledge of dental terminology, procedures, and office administration. Experience with ABELDent is required. Excellent verbal and written communication skills. Strong organizational and time-management abilities. Professional, friendly, and patient-focused approach. Ability to multitask, prioritize responsibilities, and remain calm during busy periods. Strong attention to detail and accuracy. Reliable, responsible, and able to work effectively as part of a team. Compensation $21-23.00 per hour , based on experience and qualifications. Part-time position with the potential for additional hours based on the needs of the practice. The Ideal Candidate We are looking for someone who is confident, organized, detail-oriented, and genuinely enjoys working with patients . The successful candidate will have a positive attitude, take pride in their work, and be comfortable managing both patient care and the administrative and financial responsibilities of a busy dental office. If you are an experienced dental receptionist with strong insurance billing, administrative, and ABELDent skills and are looking to join a professional, patient-focused team, we would love to hear from you. Location Milton , ON L9T 5A7 Work location On site Salary $ 27.64 HOUR hourly Terms of employment Part time Starts as soon as possible vacancies 1 vacancy Source ZipRecruiter #b6069e0c Various locations Milton, ON
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