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As a Customer Service Agent for our call centres, you?ll support clients with their banking needs and help them use our electronic solutions. You?ll have a positive impact on clients by listening closely to their needs and offering excellent customer service. Your role Answer client calls Listen to clients' needs and offer personalized solutions. Help clients use our banking applications Advise and offer transaction or credit solutions Refer clients with specialized needs to your colleagues Collaborate and share knowledge with your colleagues The Client Contact Centre in Montreal is open Monday to Sunday from 6:00 a.m. to midnight. The Client Contact Centre in Sherbrooke is open Monday to Friday from 8:00 a.m. to 10:00 p.m. and Saturday from 9:00 a.m. 5:00 p.m. Your work schedule is variable, and you?ll be informed of your schedule three weeks in advance. Your team We offer a stimulating and inclusive work environment. You?ll be surrounded by experts, trainers and managers who will help and guide you in your role. In addition, you?ll work with colleagues in an environment that fosters to learning and growth. Learning and development You will begin with a eight to nine-week on-the-job training. You?ll be able to experience the call centre environment and get to know your colleagues. Your on-the-job training will focus on learning how to help clients over the phone. You'll be supported by a remote trainer who will help you learn about your role, our products, and our technologies. Many options will be available; you could advance in the same role, get promoted, develop within the sector, and more. We offer many career opportunities and encourage internal mobility. Prerequisites High school diploma Customer service experience Promote the values of partnership, empowerment and agility Eagerness to develop your skills #CCSM #sacBm Your benefits In addition to competitive compensation, upon hiring you?ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as: * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and family assistance program * Preferential banking services * Involvement in community initiatives * Telemedicine service * Virtual sleep clinic We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees? ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged. Making a bold move in a people-first environment We?re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people?s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees. We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to ou Location Montréal , QC Work location On site Salary $ 23.46 HOUR hourly Starts as soon as possible vacancies 1 vacancy Source Jobillico #16260631 Various locations Montréal, QC
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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