🎁 Before you apply, rehearse this interview. Create your free WorkMundi account and get an Interview Training on HelpsYouSpeak — no cost, no card. I want my training →
*Are you a dynamic, detail-oriented customer service focused team player?* *Do you want to be a part of a creative and engaged customer service team within a growing organization?* Triple Eight Transport Inc. is currently looking to add a new member to their high performing *Customer Service Team*. With a high volume of emails and calls the successful candidate will be able to manage, organize and prioritize their email and tasks repeatedly throughout the day! The successful candidate must possess the ability to work independently in a fast-paced, challenging environment and have a high level of accuracy under those conditions. They must also have a strong sense of ownership and the ability to problem solve. The role also requires the ability to communicate effectively at a high level both internally and externally to ensure all information is translated correctly to all parties. *Responsibilities include:* * Processes and inputs all customer orders, generates work orders and checks orders for special requests. * Corresponds and communicates with customers over the phone and email to meet their needs and ensure they receive an exceptional customer service experience. Responds to all inquiries via email/phone in a timely and professional manner. * Schedules inbound or outbound customer appointments and communicates expected lead times and special accommodations. * Responds to all inquiries via email or phone in a timely and professional manner. * Liaising with facility and in house operations teams through effective communication to coordinate shipments and provide exceptional service to customers in a timely manner. * Ensures proper invoicing of accounts by identifying all services performed so they can be communicated to billing department. * Anticipates and prevents delays or other things that can adversely affect the customer. * Keeps customers informed about the status of pending actions and inquiries about customer satisfaction to ensure consistent level of service targets are being achieved. * Ensures proper invoicing of accounts by identifying all services performed so they can be communicated to central billing. * Liaises with the customer to address any damages or returns (OS&D). Investigate and complete relevant paperwork. *Our ideal candidate will possess the following qualifications:* * Works effectively as a part of a team * Excellent problem-solving skills * Must have reliable Transportation * Proven team player with ability to align position goals with corporate strategic goals * Proven strength in communication and relation building * Minimum of 2 years of experience in a dispatch or planning role required * Minimum of 1 year of customer service experience would be an asset * Some post-secondary education is an asset * Strong time management skills with the proven ability to multitask * Strong work ethic and superior attention to detail * Strong knowledge of Microsoft Office * Must be legally allowed to work full time in Canada *Why choose Triple Eight Transport Inc.?* * State of the art facility * Regular company lunches for special events * Annual Summer Corporate team building event * Annual Winter Holiday party with amazing prize draws rewarding our valuable team because our people are important to us! * Opportunities for growth within the company as we continue growing * Our open door policy shows we value communication and building strong, meaningful relationships across our workplace * Competitive wage and vacation packages * Very competitive Extended Health Benefits package for full time employees *Shift: 7:00AM - 4:00PM* Job Types: Full-time, Permanent Pay: $55,000.00-$70,000.00 per year Benefits: * Dental care * Extended health care * On-site parking * Paid time off * Vision care Experience: * Freight Brokers & Agents: 1 year (required) Work Location: In person Location Abbotsford , BC Work location On site Salary $ 55,000 to $ 70,000 YEAR annually Terms of employment Permanent employment Full time Starts as soon as possible vacancies 1 vacancy Source indeed.com #10239798951 Various locations Abbotsford, BC
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
WorkMundi offers free interview rehearsal with browser voice (no AI, unlimited attempts) and a paid AI interview tool that listens and writes your answers live. Use one before you apply.