office assistant

*Job Title: Office Assistant* *Location: Richmond* *Job Status: Full-Time * We are looking for a reliable, organized, and detail-oriented Office Assistant to join our team and provide day-to-day administrative and operational support to our head office, 19 retail locations, and outbound sales team. This is a hands-on role for someone who enjoys staying organized, coordinating multiple priorities, and making sure information, packages, inventory, and communications get to the right place at the right time. Key Responsibilities Office & Administrative Support * Answer and route incoming phone calls and direct inquiries to the appropriate team members. * Receive, sign for, organize, and distribute incoming mail, courier deliveries, and packages. * Maintain an organized office environment and assist with general administrative tasks. * Coordinate internal communications and follow up on requests as needed. Inventory & Receiving Coordination * Coordinate the receiving of inventory and ensure deliveries are properly documented and processed. * Organize and prepare inventory for transfer to our retail locations. * Coordinate inventory transfers between the head office and our 24 retail stores. * Work closely with store teams, and related parties to ensure inventory moves accurately and efficiently. * Assist with tracking shipments, deliveries, transfers, and receiving discrepancies. * Help maintain accurate inventory records and documentation. Retail & Sales Support * Provide administrative and operational support to our 24 retail locations. * Assist with specific operating processes and projects designed to improve efficiency and consistency across our stores. * Support the outbound sales team with administrative, coordination, and fulfillment-related tasks. Qualifications & Skills * Previous experience in an office, administrative, retail operations, inventory, or coordination role is an asset. * Strong organizational and time-management skills. * Excellent attention to detail and accuracy. * Comfortable handling multiple priorities in a fast-paced environment. * Strong communication and interpersonal skills. * Professional and courteous phone manner. * Comfortable working with inventory, deliveries, shipments, and basic documentation. * Proficient with Microsoft Office and/or Google Workspace. * Ability to work independently while also being a strong team player. * Reliable, dependable, and willing to take ownership of tasks from start to finish. * A positive, flexible, and solutions-oriented attitude. * Fluent in Mandarin or Cantonese is an asset. How to Apply Please submit your resume and a brief introduction outlining your relevant experience and why you would be a good fit for this role to catarina@pepperwireless.com We thank all applicants for their interest; however, only those selected for an interview will be contacted. No Phone Calls Please. Job Type: Full-time Pay: $19.00-$22.00 per hour Benefits: * Casual dress * Dental care * Extended health care * Paid time off Flexible language requirement: * French not required Experience: * Office: 1 year (preferred) Work Location: In person Location Richmond , BC Work location On site Salary $ 19.00 to $ 22.00 HOUR hourly Terms of employment Full time Starts as soon as possible vacancies 1 vacancy Source indeed.com #10239539149 Various locations Richmond, BC