front desk agent

Job Overview:We are seeking a Front Desk Clerk/Night Auditor to join our team. This position plays a crucial role in providing exceptional guest services and ensuring smooth operations during the night shift. Responsibilities:- Greet guests in a friendly and professional manner- Check guests in and out of the hotel- Handle guest inquiries and provide information about hotel services- Operate phone systems and manage reservations- Process payments and maintain accurate records- Perform night audit procedures to reconcile daily transactions- Ensure security by monitoring the premises during the night shiftSkills:- Excellent customer service skills- Proficiency in phone etiquette and handling guest inquiries- Experience in front desk operations, preferably in a hotel setting- Ability to multitask and work efficiently in a fast-paced environment- Bilingual or multilingual skills are a plusBenefits:- Competitive pay based on experience and skills- Opportunities for career growth within the hospitality industryRequirements:- Prior experience in guest services or hospitality is preferred- Strong communication skills and attention to detail- Availability to work night shifts and weekends- Familiarity with hotel operations and reservation systems Job Types: Full-time, Part-time, Permanent Pay: $15.00-$17.00 per hour Benefits: * Dental care * Disability insurance * Extended health care * Life insurance * On-site parking * Vision care Experience: * Customer service: 1 year (preferred) Work Location: In person Location Stony Plain , AB Work location On site Salary $ 15.00 to $ 17.00 HOUR hourly Terms of employment Permanent employment Full time Starts as soon as possible vacancies 1 vacancy Source indeed.com #10239473568 Various locations Stony Plain, AB