front desk agent

We are looking for a *reliable and enthusiastic Front Desk Agent* to join our team. If you have excellent customer service skills, a strong work ethic, and thrive in a fast-paced environment, we?d love to hear from you! *Schedule* We are seeking to hire a part time person, 2-3 shifts per week, with potential of extra coverage shifts available. *The position will have opportunity to pick up the following coverage shifts:* 7:00 AM ? 3:00 PM, 8:00 AM ? 4:00 PM, 10:00 AM ? 6:00 PM, 12:00 PM ? 8:00 PM, 3:00 PM ? 11:00 PM, 4:00 PM ? 12:00 AM, 11:00 PM ? 7:00 AM *Requirements* * *Valid Class 5 Driver?s License (no N)* ? required to drive our airport shuttle. *Key Responsibilities* * Greet guests, handle check-ins and check-outs efficiently, and provide friendly, professional service. * Manage reservations, phone calls, and guest inquiries with accuracy and care. * Communicate hotel information including room types, rates, deposits, and policies. * Maintain a clean and organized front desk area. * Drive the hotel shuttle to and from the Victoria International Airport and BC Ferries. * Address guest concerns quickly and effectively to ensure a positive stay. * Anticipate guest needs and go the extra mile to enhance their experience. *Qualifications* * Excellent customer service and communication skills. * Strong multitasking and problem-solving abilities. * Positive attitude and a team-oriented mindset. * Proficient computer skills; *Opera experience is an asset.* * Comfortable handling cash and credit card transactions. *What We Offer* * Competitive wage and benefits package. * *Medical and dental coverage after 3 months* (minimum 30 hours per week). * *Transportation subsidy* for employees who don?t live on the Peninsula. * *Staff discounts:* * 25% off food at *The Dickens Pub* * 40% off *Wyndham Hotels* worldwide * Special staff rate for rooms at our hotel * *Free on-site parking* * *Cross-training opportunities* and *referral bonuses* * *Tips* while driving the shuttle *How to Apply* * Confirm your *availability* (days and preferred shifts). * Submit your *resume as a PDF* (Word documents not accepted). We look forward to welcoming you to our friendly and supportive team environment! Job Types: Part-time, Permanent Pay: From $21.50 per hour Benefits: * Dental care * Extended health care * On-site parking * Paid time off Experience: * Customer service: 1 year (preferred) Licence/Certification: * Class 5 Drivers Licence (required) Location: * Sidney, BC V8L 1X1 (preferred) Work Location: In person Location Sidney , BC Work location On site Salary $ 21.50 HOUR hourly Terms of employment Permanent employment Part time Starts as soon as possible vacancies 1 vacancy Source indeed.com #10239394013 Various locations Sidney, BC