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Reports To: General ManagerType: Full-Time Permanent positionDay shift: Monday-Friday Location: 140 Iber Rd, Stittsville, ON K2S 1E9 Are you problem-solving-oriented, like to deal with customers, and do various and non-routine tasks in a dynamic environment? This post is probably for you! The company:For 50 years, and thanks to over 300 employees, the Induspac Group (www.induspac.ca) has proudly served an impressive list of customers who demand quality custom-made industrial packaging. Based in Ottawa (Smith-Induspac Packaging), the Group also has production units in Longueil (JP Carton), Candiac (Les Emballages GAB) and Toronto (Smith-Induspac Packaging). Whether for sophisticated protective packaging or standard cardboard boxes, the expertise developed over all these years allows us today to be one of the leaders in the field in Eastern Canada.Working conditionsPermanent full-time position3 weeks of annual vacation and 2 days of additional paid vacation between Christmas and New Year's Day3 paid personal days per yearGroup insurance program paid at 50% by the employerPleasant and respectful working environment Position Summary:Assists with all facets of order processing operations.Assisting the sales team with various requests throughout the day such as entering customer orders, providing customer order confirmations, updating quotations, inquiries into order status, validation of inventory levels and billing preparation.Ensures that orders are processed accurately and in a timely manner following procedures and policies. Maintaining excellent business relations with all external and internal customers.In collaboration with the team, this position participates in the management of operations with a view to continuous improvement.Actively participates in the organization's efforts to provide a superior customer experience, in accordance with the company's mission and its values.The Customer Representative is responsible for supporting customers and processing orders from A to Z.In doing so, this position performs the required follow-ups with customers and the rest of the team to ensure that all requests such as sending quotes, shipping instructions and delivery status are as commited.Works closely with all departments of the company to ensure the fluidity of the process (production planning, reception/shipping, credit, purchases, etc.).Other related duties as agreed and assigned by your manager.QualificationsExperience in customer serviceCollege diploma (DEC) or certificate of studies in a relevant fieldIntermediate level knowledge of Excel and other MS Office Suite applicationsExperience in the manufacturing sector (knowledge of the cardboard packaging industry is an asset)Proficient in French, both oral and written is an asset.Required skills and abilities.Client orientedInterpersonal skills, tact and diplomacyAbility to solve problemsAble to communicate clearly, both orally and in writingWork ethic, judgment, dynamic and proactivity Location Stittsville , ON K2S 1Z4 Work location On site Salary $ 24.50 to $ 28.00 HOUR hourly Starts as soon as possible vacancies 1 vacancy Source JobsMedia.ca #265617 Various locations Stittsville, ON
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
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