social services department head

Competition number: 26-055 Salary: $77,166.00 - $91,408.00/Year Job Type: Temporary Full Time Closing Date: September 27, 2026 Position Overview:Please note: This position will remain posted until the position has been filled.The City of Saint John is seeking qualified applications for the position of Temporary Community Safety Services Manager with Growth and Community Services for a term up to 2 years. The successful candidate's objective is to support community well-being in the City of Saint John by promoting, monitoring, and enforcing municipal by-laws to ensure properties, activities, and land use comply with applicable regulations.The successful candidate will promote voluntary compliance of municipal by-laws to ensure regulatory requirements are met by all stakeholders. They will help administer, enforce and ensure the integrity and relevance of current municipal by-laws.Key Responsibilities:Ensure clear and correct communications of municipal regulatory information and promote voluntary compliance with by-law requirements by:?reviewing and responding to correspondence and inquiries from internal and external stakeholders;?providing assistance and information to various municipal departments regarding enforcement of city by-laws designated by Common Council;?making appropriate recommendations regarding measures to minimize and control violations in the community;?enforcing compliance through legal actions including the laying of charges for breach of by-laws under the department's jurisdiction;?conducting inspections as required, preparation of reports and notifying affected parties with respect to requirements;?formulating, implementing and periodically reviewing procedures, policies and regulations for by-law inspections and enforcement;?setting clear objectives, priorities and performance indicators for Community Safety Services (CSS) activities aligned with departmental and Council direction;?providing day-to-day guidance to CSS team members, including deployment, coordination of field activities, community outreach and risk mitigation;?establishing and maintaining standard operating procedures for CSS incident response, inspections and escalation protocols;?coaching and supporting CSS staff to ensure consistent, fair and effective enforcement and engagement.Ensure all requirements are met by all stakeholders by:?gathering evidence and recommending corrective actions or enforcement actions pursuant to by-laws and legislation;?preparing and prioritizing files recommended to legal department for action, providing information and support as required;?providing assistance and information to various departments and the public regarding by-law enforcement and consulting with staff of other city departments to minimize and resolve issues;?monitoring CSS results and preparing regular reports on activity, trends, compliance rates and outcomes for leadership and Council;?leading or supporting after-action reviews and continuous improvement initiatives following incidents, major files or targeted enforcement campaigns led by the CSS team.Represent the department to other departments, government organizations and the construction community in regard to by-law interpretation, enforcement and maintenance and enhance the department's reputation and relevance by:?responding to client and stakeholder concerns;?acting as the department's representative to other municipal governments, various provincial departments and other agencies;?participating in various municipal boards, committees, associations, and attending Council meetings and other meetings;?appearing on behalf of the City of Saint John in court, as required;?coordinating CSS responses with community partners to align approaches to safety, security and nuisance concerns;?presenting CSS performance, trends and recommendations to leadership and Council to inform direction and resourcing.Administer, enforce and ensure the integrity and relevance of current municipal by-laws Location Saint John , NB Work location On site Salary $ 77,166 to $ 91,408 YEAR annually Terms of employment Term or contract Full time Starts as soon as possible vacancies 1 vacancy Source CareerBeacon #2227060 Various locations Saint John, NB