retail store supervisor

Hours of work: The successful candidate must be available to work 12-hour rotating shifts.Rate of Pay: $30.45/hour - $36.29/hour (Starting salary will be determined by factors such as relevant experience, qualifications, internal equity, and market conditions).Reason For Posting: The posting is for an existing position.Who We AreAt Good Shepherd we are committed to providing hope and enhancing dignity and self-determination for individuals and families. To learn more about Good Shepherd, visit our website at Shepherd Centres' Barton-Tiffany Shelter provides temporary accommodation to individuals and 2-person households who face exceptional barriers to accessing traditional shelter programs. This housing-focused emergency shelter program offers private, self-contained units for residents (and their pets) on a site owned by the City of Hamilton. We're looking for compassionate individuals who are driven by a love for service and a deep commitment to our community. If you have proven experience and a heart for helping others, this is a powerful opportunity to grow with Good Shepherd and be part of a transformative new initiative. Your work here will directly impact lives and contribute to meaningful, lasting change in Hamilton.How You Will Make an ImpactReporting to the Director, this is a pivotal leadership role where you'll guide a dedicated, multi-disciplinary team committed to creating a hospitable, safe, welcoming environment for residents while developing plans that will assist them in optimizing their quality of life and achieving housing stability in the community. This role is about more than just operations-you'll mentor frontline staff, ensure the smooth execution of daily programming, and bring a steady, empathetic presence to a team that's making a real difference. If you're ready to lead with purpose and help transform lives in our community, we'd love to hear from you.Ideal candidates will have at least three years of experience working with people impacted by homelessness, poverty, mental health issues and/or substance use. Experience in a residential setting is an asset.In this role you will:Provide direct client service to program participants. Provide a work ethic in leadership and role modelling of behaviours that demonstrates the Mission, Vision and Values of Good Shepherd Centres ? Temporary Barton Tiffany Shelter.Assist the program manager with onboarding, orientation and training of new co-workers. Provide ongoing mentorship and coordination to team members to support consistency and quality in all service provision.Provide insight and input, as required, to the performance evaluation process.Support the Director and Program Managers in staff recruitment activities as required. In conjunction with the Program Managers, provide leadership and facilitation for shift change and case conferencing. Facilitate comprehensive shift changes and ensure appropriate delegation and distribution of shift responsibilities.Be conversant and engaged with all resident care plans including capacity and support needs.Provide leadership and support to staff teams with conflict resolution and crisis intervention.In consultation with the Director and program managers, provide guidance and feedback to staff to support the provision of quality service within the standards of practice as informed by Good Shepherd and Barton Tiffany policies and procedures. Collaborate with co-workers and allied health and human services professionals to assist residents in achieving housing goals, enhancing their engagement in community, and in optimizing their mental and physical health.Provide service in a dignified, culturally safe and respectful manner that reflects the charism of Good Shepherd and anti-racist/anti-oppressive, trauma-informed and harm reduction principles.Participate in team meetings and team decision making.Maintain records of service statistics, client records and program records as directed.Identify trends, gaps and emergin Location Hamilton , ON Work location On site Salary $ 30.45 to $ 36.29 HOUR hourly Terms of employment Full time Starts as soon as possible vacancies 1 vacancy Source Talent.com #595344771687784620 Various locations Hamilton, ON