retail store supervisor

Voyago, Transdev Ontario, is hiring an Operations Supervisor to fill an existing opening based in our Sudbury office, supporting operations across the Greater City of Sudbury region. Your role: Reporting directly to the Operations Manager, the Supervisor is responsible for overseeing the daily operations of all Student Transportation-related operations in assigned areas. Primarily focusing on internal logistics and coordinating operations between the Schools division and other operations support teams This individual will work closely with Human Resources and Maintenance to support operations while managing the individuals within the operation. Help fuel and maintain the cleanliness of the bus. Directs the activities of staff, ensuring that drivers are meeting the standards set out in various Student Transportation contracts and ensuring business activities continue to be managed during staff vacation/sick leaves Monitors performance of staff through site visits, completed incident/collision reports and conducts follow-up when required, providing annual performance review input and resolving problems Coordinate with Health & Safety to arrange training KPI?s as directed, reviews with drivers and reports back to Operations Manager Available on-call for divisional emergencies which may include holidays and weekends Maintains work schedules and ensure coverage is provided at all times Functions as key contact to support teams such as maintenance, human resources and health and safety Cover schools runs when required Oversees the completion of monthly ghosting and deficiency reports Maintains paperwork and timesheets and oversees all elements of the process Ensures timely and accurate entering of payroll Serve as a contact to staff and assist in all forms of employee engagement and regular meetings Assist and co-ordinate driver on boarding and orientation processes for new hires Monitor employees license upgrades from start to finish Coordinate charter services with customers and the operations team to ensure timely, reliable service delivery for our retail customers. Salary: $59,000 - $63,000 annually Requirements Your profile You are safety focused You are a safe driver with a clean driving record You have a valid "B" licence (preferred) You can obtain a clean criminal record search and/or vulnerable sector screening You have a sound knowledge of the Sudbury Region and surrounding areas You have the ability to work independently You possess solid communication skills You have post-secondary education or equivalent You have a minimum 2 years experience in a similar role You have in-depth knowledge of the Greater Sudbury region You have knowledge of Word, Excel, PowerPoint and Outlook applications You have excellent, strong proven customer service experience Student Transportation experience will be an asset Your location By joining the Voyago Schools team in Sudbury you?ll find: We offer a competitive wage Hours are from 6:00AM - 3:00PM We provide paid training Full time comprehensive benefit package is available Benefits The Perks We offer free licence upgrade We support the development, work-life balance and well-being of our employees We build a supportive corporate culture that encourages diversity and enables our people to fl Location Greater Sudbury , ON Work location On site Salary $ 59,000 YEAR annually Terms of employment Full time Starts as soon as possible vacancies 1 vacancy Source Talent.com #632706378578664464 Various locations Greater Sudbury, ON