broker, insurance

*About Us: *Kelsey?s Insurance Brokers Inc. is a well-established, family-owned property, casualty, and life insurance brokerage located in Athens, Ontario. Since 1968, we have built lasting client relationships built on trust and satisfaction with a commitment to helping our customers understand their policy. We operate from a very service-oriented approach. We believe insurance is about providing peace of mind through protection and this can be best achieved when clients are educated about their protection options and limitations of an insurance policy. As a broker with our office, you will use your insurance knowledge, communication skills, and attention to detail to guide clients through a thorough and educational service process. Your work will contribute directly to clients feeling informed, valued, and well looked after. Our clients regularly express their appreciation for this approach, as reflected in our Google reviews. *Job Summary:* We are seeking an experienced and service-oriented Personal Lines Insurance Broker to join our team. This role will focus primarily on new business, guiding prospective clients through a detailed and thoughtful process of assessing their needs, comparing insurer options, explaining coverage, and arranging appropriate protection. The successful candidate will be organized, thorough, comfortable managing multiple moving pieces, and committed to providing clear and responsive service. Although new business will be the primary focus, the broker will also assist with the servicing of existing client relationships when needed and work collaboratively with the rest of the brokerage team. *Position Details:* * Full-time, permanent, salaried position * Monday to Friday, 9am -5pm * Primarily in-office at our Athens, Ontario location * Salary: $45,000?$60,000 annually, based on experience and qualifications * 3 weeks paid vacation * Continuing education support * Anticipated start date: Within 2 weeks. *Responsibilities:* * Serve as the primary broker for personal lines new business inquiries, guiding prospective clients from the initial conversation through quoting, coverage review, application, placement, and policy issuance. * Gather and review detailed underwriting information to understand each client?s circumstances, identify exposures, and prepare accurate and complete submissions. * Compare available insurer options and recommend coverage solutions based on the client?s needs and price. * Clearly explain coverage options, limitations, deductibles, and important differences between quotations so clients can make informed decisions. * Prepare quotations, replacement-cost evaluations, applications, proposals, disclosures, and other required documentation with a high degree of accuracy and attention to detail. * Communicate effectively with clients and insurance company underwriters to obtain information, answer questions, resolve issues, and move applications forward promptly. * Review newly issued policies to confirm they match the coverage requested, identify discrepancies, and arrange any necessary corrections. * Maintain thorough and accurate client records, documentation, follow-ups, and abeyances within the broker management system and insurer portals. * Build trusted, long-term client relationships by providing responsive, professional, and personable service throughout the service processes. * Assist existing clients with policy changes, coverage questions, renewals, claims reporting, and other service needs when required. * Recognize opportunities to discuss additional coverage or policies when they would meaningfully address a client?s needs or exposures. * Work collaboratively with other members of the brokerage to ensure client requests, policy documents, and outstanding items are handled accurately and on time. * Stay informed about insurer products, underwriting requirements, coverage developments, and changes within the personal insurance marketplace. * Contribute to a Location Athens , ON Work location On site Salary $ 45,000 to $ 60,000 YEAR annually Terms of employment Full time Starts as soon as possible vacancies 1 vacancy Source indeed.com #10223635618 Various locations Athens, ON