administrative officer

Career OpportunityService AdministratorDieppe, NBBUILD YOUR CAREER AT BLACK & MCDONALDBlack & McDonald is an integrated, multi‑trade service provider that safely delivers high quality construction, facilities management, and technical solutions. We are a family-owned and family-run company that employs thousands of highly skilled and talented professionals across North America. With over 100 years of diverse market experience, we are a forward‑thinking organization with a strong track record of delivering operational excellence and customer-focused solutions that stand the test of time.ABOUT THIS CAREER OPPORTUNITYIf you are committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you.The Service Administrator position is located in our Dieppe, NB office with a focus on supporting and facilitating the Service and Project team. This will be accomplished through performance of administrative duties ensuring that standard company procedures and specific instructions are followed. This role reports to the Administration Supervisor and is responsible for assisting in client database entry and maintenance in our computer-based program (JD Edwards). Duties and requirements include but are not limited to- professional customer service and phone etiquette, dispatching work orders, entering purchase order requests, weekly project time entry, preparing guided quotes to customers, managing the administration of service projects and supporting our project and service teams.Summary of Duties:Support the service line (dispatch, opening work orders, creating PO's, service calls and general customer inquiries)Engagement and support for NB service shared general inboxLife cycle for service agreements including agreement set-up, renewals, PM WO generation as well as required changes, deletions and cancelationsDaily review of Basware (vendor invoices requiring review and corrections)Support for technician S4 recommendations (pricing/proposal generation, delivery to client, follow up for client approval and dispatch to assigned technicianSupport for NB service payroll, as requiredAdministrative support for managers, supervisors and service techniciansManage PO RNV (purchase order-received not yet vouchered) reportRespond to inquiries regarding accounts payable/receivable and assistance with invoice collection, as requiredCOMPETENCY REQUIREMENTSCommunicates EffectivelyCustomer FocusHolds Self and Others AccountableProblem Solving and InnovationTeamwork and CollaborationEDUCATION REQUIREMENTSAdministration Certificate/Diploma would be considered an asset, but not requiredWORK EXPERIENCE REQUIREMENTSPrevious experience in customer service and client interactionAdministration experience would be considered an assetKnowledge and/or experience in accounting would be considered an assetKnowledge of pricing and quotation preparation and delivery would be considered an assetJD Edwards or similar CRM experience would be considered an assetKEY ATTRIBUTESEnergetic and Motivated-A motivated person is someone who has a strong desire to achieve a goal and is willing to do whatever it takes to succeed. They are usually very driven and focused, and they never give up easily. Motivated people are also typically very organized and disciplined. They are trusted by others, focused and have great confidence in their own abilities.An Organizer-You are known by those around you for your organizational skills--no detail is too small to be overlooked. You are trusted and take ownership of a task and report back on your progress. From goal setting through to execution you play an integral role in delivering high quality work in a deadline driven environment. You enjoy a blend of working in teams and working independentlyDetail Oriented-You are an individual who possesses a high level of attentiveness and precision in their work or activities. You are someone who pays close Location Dieppe , NB Work location On site Salary $ 40,000 to $ 47,000 YEAR annually Terms of employment Permanent employment Full time Starts as soon as possible vacancies 1 vacancy Source CareerBeacon #MB2608066301 Various locations Dieppe, NB