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*Customer Service Representative* *Company Overview:* The Look Company specializes in providing world-class visual engagement solutions for sport, retail, and commercial clients around the globe. We are a high-energy, fast-paced organization that thrives on innovation, collaboration, and results. As we continue to grow, we are looking for a driven individual to help lead our production efforts and support our expanding operations. At The Look Company, we value creativity, teamwork, and a can-do spirit. We offer the chance to grow with a global company that rewards initiative, supports professional development, and fosters a culture of belonging and excellence. *Position Overview: *Full Time, Permanent *Hours of Work: *Day shift, Monday to Friday, 8:00am ? 4:00pm *Location: *On-site, 343 Saunders Rd, Barrie, Ontario *Reporting To: *Manager, Customer Service *Role Status: *Vacant, new position The role serves as a key support function for the Retail Sales Team, acting as the primary link between clients, sales, and internal departments at The Look Company. This position is responsible for managing client requests, coordinating project requirements, and ensuring seamless execution from proposal through to production, delivery, and billing. By maintaining accurate client information, supporting the preparation of sales materials, and overseeing project timelines, the role ensures exceptional customer service and successful fulfillment of client needs. Additionally, the position provides coordination for external services such as installations, freight, and large-scale rollout programs, while maintaining a strong knowledge of The Look Company?s products and services. *Job Duties (include and are not limited to):* * Provide day-to-day support to the Retail Sales Team by managing client requests with a high level of customer service, regularly liaising with client staff to ensure seamless communication between clients and internal teams at The Look Company. * Gather and define client requirements, scope, and objectives, overseeing projects from initiation to completion while acting as the internal advocate for client needs. * Assist the Sales Team with preparing and entering proposals, quotes, and collateral materials, serving as the team?s key internal support resource. * Maintain and update accurate client records in the company database, ensuring accounts are set up and managed in accordance with The Look Company?s processes. * Process and track sales orders and work orders, managing projects through production, shipment, and delivery. * Coordinate with the Production Manager to monitor timelines, ensuring projects are completed and delivered on schedule. * Verify that all orders and projects are billed accurately and invoiced in a timely manner. * Manage artwork approval processes, ensuring client feedback and approvals are received promptly. * Support external services, including installation, freight, custom fabrication, and project management for large-scale rollout programs, as required. * Maintain up-to-date knowledge of The Look Company?s products, services, and departmental functions. *Qualifications & Requirements* * Three (3) or more years of experience in client service in a related or B2B field * Event or Retail industry experience an asset * Able to handle multiple tasks, concurrent activity, deadlines and changing priorities * Strong computer, excel, personal communication and multi-tasking skills * Be able to liaison with various internal and external company departments to facilitate design, production, installation, order entry, purchasing and accounting requirements * Experience in using an ERP system for configurator quotation and detailed entering of sales orders * Excellent client-facing and internal communication skills * Excellent written and verbal communication skills * Solid organizational skills including attention to detail and multitasking skills *Benefits:* * Company paid extended health Location Barrie , ON Work location On site Salary $ 50,000 to $ 60,000 YEAR annually Terms of employment Full time Starts as soon as possible vacancies 1 vacancy Source indeed.com #10223412365 Various locations Barrie, ON
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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