pharmacy assistant

*PHARMACY ASSISTANT* Role 3 | Dispensary Operations *Department* Dispensary *Reports To* Pharmacist / Registered Technician *Experience* 5+ years in pharmacy setting *Education* Pharmacy Assistant/Technician Diploma Position Overview The Pharmacy Assistant (Role 3) is a senior dispensary role specializing in compliance packaging operations and methadone/suboxone billing. This role oversees the full packaging production cycle ? from batching and machine operation to quality checks and tote preparation ? and manages the daily methadone/suboxone billing workflow. Role 3 also provides experienced backup support to Roles 1, 2, and 4 as needed. Key Responsibilities *Compliance Packaging Operations* * Batch packaging medications for billing; review the ADI against MARs for each patient to confirm all medications will be packaged correctly * Review prescriptions on the ADI for incomplete refills; contact patients and prescribers as needed to resolve gaps before production * Set batch with exceptions and calendars, then send the file to PacMed and SynMed machines for filling * Follow PacMed filling procedures throughout production; fill STS trays and perform STS tray checks concurrently while PacMed is running * Run completed packaging through PacVision for quality verification * Maintain packaging machines on an ongoing basis: ? Clean the machine regularly; refill canisters and replenish stock during production as required ? Maintain all canisters, printers, and associated equipment ? Troubleshoot and resolve machine errors as they arise * Complete pack changes in the system following the appropriate protocol and forms; delegate the physical filling component to Role 2 when required * Pack verified compliance packaging into the appropriate totes for each week; ensure all completed and checked packaging is toted correctly by end of day Friday *Patient Records & Group Home Management* * Together with Role 4, set up new packaging patients in the dispensary system * Maintain MAR binders and the frequent filling form; update MARs as requested by group homes * Together with Role 4, manage group home supplies including MARs *Methadone & Suboxone Billing* * Batch all methadone and suboxone prescriptions for billing and complete billing each morning * Maintain the methadone/suboxone log book daily: ? Apply a red check mark to each billed prescription on the corresponding date, patient, and dose ? Highlight prepaid days yellow; circle carry doses on the log sheet (witnessed doses are not circled) ? For any missed dose: complete and fax the Missed Methadone Patient form to the appropriate clinic; once the prescription is cancelled and fax confirmation is received, mark the entry with an "x," highlight the square pink, and scan the confirmation into the missed dose file ? Enter new patients into the log book daily; edit, update, and print log sheets bi-weekly *Teamwork & Backup Coverage* * Serve as backup for Role 1 (prescription input) and Role 2 (counting/filling) when needed and time permits * Cover Role 4 (Registered Pharmacy Technician) responsibilities during vacation or sick leave * Answer telephone calls on the second ring and route by subject matter * Assist with prescription pick-ups by verifying patient last name, address, phone number, and number of prescriptions being collected * Foster a collaborative and harmonious work environment *General Dispensary Duties* * Perform weekly shelf housekeeping: process return-to-stock (RTS) items, identify and remove expired medications, and complete medication returns * Maintain an allocated section of the dispensary through regular dusting and expiry checks * Complete end-of-shift handover: brief the incoming replacement on outstanding items and update the pharmacist on completed, pending, and handed-over tasks * Liaise with McKesson IT to troubleshoot and resolve dispensary IT issues * Comply with the company's Confidentiality Agreement at all times Qualifications Location Welland , ON Work location On site Salary $ 18.00 to $ 22.00 HOUR hourly Terms of employment Permanent employment Full time Starts as soon as possible vacancies 1 vacancy Source indeed.com #10223272663 Various locations Welland, ON