user support technician

Education: College/CEGEP. Tasks: Give access to computer networks. Report on the performance of computer systems and networks. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Provide business systems, network and Internet support to users in response to identified difficulties. Provide customer service. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Repetitive tasks. Attention to detail. Personal suitability: Accurate. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Initiative. Organized. Team player. Ability to multitask. Experience: 1 year to less than 2 years. Location Scarborough , ON M1S 4L8 Work location On site Salary $ 37.50 HOUR hourly / 30 hours per week Terms of employment Permanent employment Full time Starts as soon as possible vacancies 1 vacancy Source Job Bank #3648460 Various locations Scarborough, ON