front desk agent

Responsibilities for this Hybrid role: - Greet and welcome guests in a friendly and professional manner - Register guests and assign rooms, accommodating special requests whenever possible - Provide information about hotel facilities, services, and local attractions - Handle guest check-ins and check-outs efficiently and accurately - Answer phone calls and direct them to the appropriate department or staff member - Assist guests with inquiries, complaints, and requests, ensuring their satisfaction - Process payments and maintain accurate records of guest transactions - Maintain a clean and organized front desk area Requirements: - Previous experience in a hotel or hospitality industry is preferred - Excellent customer service skills with a friendly and positive attitude - Strong communication skills, both verbal and written - Ability to MULTITASK and prioritize tasks effectively in a fast-paced environment - Proficiency in using phone systems and other office equipment - Bilingual or multilingual skills are a plus - Knowledge of basic computer applications such as MS Office Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may vary depending on the specific needs of the hotel. Job Types: Full-time, Part-time, Permanent, Casual Pay: $18.25-$20.00 per hour Benefits: * Casual dress * Discounted or free food * Flexible schedule * On-site parking * Store discount Flexible language requirement: * French not required Work Location: In person Location Qualicum Beach , BC Work location On site Salary $ 18.25 to $ 20.00 HOUR hourly Terms of employment Casual employment Full time Starts as soon as possible vacancies 1 vacancy Source indeed.com #10231385179 Various locations Qualicum Beach, BC