operations supervisor

*Sterk Home Services | Ottawa, ON* *Full-Time* Sterk Home Services is building a different kind of home services company. We're a membership-based home maintenance company giving homeowners one trusted team to call for the ongoing care, maintenance and repair of their home. We're looking for an *Operations Supervisor* who wants to help us build it. This is a hands-on role for someone who understands homes, enjoys solving problems, communicates exceptionally well with customers, and has the ambition to grow into a leadership position as the company grows. You might currently work in renovations, construction, property maintenance, restoration or residential service. You might even be running your own small contracting or handyman business and have realized you love the work more than chasing leads, quoting jobs and collecting invoices. We're less concerned about your job title today than we are about what you're capable of becoming. What You'll Do You'll be one of the primary faces of Sterk in our members' homes. Your days will include: * Visiting members' homes to assess maintenance and repair needs * Completing general handyman and home maintenance work * Troubleshooting problems and determining the best solution * Identifying when specialized trades are required * Coordinating and supervising subcontractors and trades * Ensuring outside work meets Sterk's standards before a job is considered complete * Communicating clearly with members throughout their projects * Gathering photos, measurements and information required for estimates * Helping schedule and coordinate field work * Completing preventative home maintenance and inspections * Handling small warranty items and callbacks * Helping improve our systems and field operations as we grow Some days you'll have tools in your hands. Other days you'll be meeting a plumber at a member's home, assessing a new project, checking completed work or helping coordinate several jobs. That's exactly what this role is designed to be. Who We're Looking For We're looking for someone who: * Has practical residential construction, renovation or home maintenance experience * Understands how homes are built and how to troubleshoot common problems * Is comfortable completing general handyman work * Communicates exceptionally well with homeowners * Takes ownership when something needs to get done * Is organized and comfortable managing multiple projects * Notices details others miss * Takes pride in quality workmanship * Is comfortable working independently and making decisions * Is eager to learn * Wants responsibility and the opportunity to grow Most importantly, we're looking for someone with *initiative*. Someone who doesn't need to be told every next step. Experience That Could Be a Great Fit You may currently be a: * Renovation technician * Carpenter * Handyman * Property maintenance technician * Restoration technician * Assistant site supervisor * Construction coordinator * Residential service technician * Small contractor or owner-operator You don't need to check every box. If you understand houses, are good with people and believe you have the ability to grow into a leadership role, we want to hear from you. Requirements * Residential construction, renovation, maintenance or related experience * Valid Ontario driver's licence and clean driving record * Strong communication and customer-service skills * Comfortable using technology for scheduling, photos and job documentation * Ability to perform physical residential maintenance and repair work * Reliable, professional and organized What We Offer * Competitive compensation based on experience * Full-time opportunity * 3 paid wellness days annually * 3 additional unpaid wellness days annually * Vacation entitlement * Company vehicle for work-related travel, where applicable * Tools and equipment provided * Branded uniforms * Opportunity for continued training and development * Significant opportunity for advanc Location Ottawa , ON Work location On site Salary $ 50,000 to $ 75,000 YEAR annually Terms of employment Full time Starts as soon as possible vacancies 1 vacancy Source indeed.com #10231284591 Various locations Ottawa, ON