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*Must Have FCA Experience!!* *Responsibilities:* * Manage a Service Department to achieve sales, profits, and efficiency by maximizing production, controlling costs, marketing, building a clientele and establishing employee relationships. * Ensure high quality service and repairs are provided to customers. * Direct and schedule daily activities of all service staff. * Establish processes & standards to ensure customer satisfaction and efficient operations. * Review completed jobs for quality control purposes. * Handle customer inquiries and or complaints. * Guide and evaluate performance of service department staff. * Conduct regular meetings with department staff to review goals, suggestions and/or concerns. * Follow all company and manufacturer policies, directives, and procedures. * Ensure staff compliance with required health and safety regulations. * Shipping and receiving of parts * Perform additional duties as required *Requirements:* * Strong decision making and multitasking abilities. * Effective administrative and management capabilities. * Conduct annual performance evaluations one to one with staff * Detail oriented * Excellent interpersonal, communication and computer skills. * Class 5 driver?s license (required) \*PREVIOUS AUTOMOTIVE EXPERIENCE IS A MUST. APPLICANTS WITHOUT WILL NOT BE CONSIDERED\* Job Types: Full-time, Permanent Salary: $100-130k yearly Additional pay: * Bonus pay Job Type: Full-time Pay: $100,000.00-$130,000.00 per year Work Location: In person Location Fort Saskatchewan , AB Work location On site Salary $ 100,000 to $ 130,000 YEAR annually Terms of employment Full time Starts as soon as possible vacancies 1 vacancy Source indeed.com #10231231250 Various locations Fort Saskatchewan, AB