front desk agent

Education: Secondary (high) school graduation certificate. Work setting: Hotel, motel, resort. Tasks: Register arriving guests and assign rooms. Resolve complaints and claims . Process group arrivals and departures. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Process guests' departures, calculate charges and receive payments. Balance cash and complete balance sheets, cash reports and related forms. Maintain an inventory of vacancies, reservations and room assignments. Follow emergency and safety procedures. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Assist clients/guests with special needs. Contact customers to deliver requested wakeup calls. Provide customer service. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Standing for extended periods. Work under pressure. Personal suitability: Client focus. Dependability. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Judgement. Organized. Reliability. Team player. Resourcefulness. Employment terms options: Early morning. Evening. Shift. Morning. Experience: No experience (will train). Employment terms options: Day. Weekend. Health benefits: Health care plan. Support for youths: Offers on-the-job training tailored to youth. Offers mentorship, coaching and/or networking opportunities for youth. Provides awareness training to employees to create a welcoming work environment for youth. Location 2005 Highway 97 South Prince George , BC V2N 7A3 Work location On site Salary $ 20.00 HOUR hourly / 30 to 40 hours per week Terms of employment Permanent employment Full time Early morning, Morning, Day, Evening, Weekend, Shift Starts as soon as possible Benefits: Health benefits vacancies 1 vacancy Source Job Bank #3647932 Various locations 2005 Highway 97 South