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Education: Secondary (high) school graduation certificate. Tasks: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Supervise other technical support workers in this group. Provide business systems, network and Internet support to users in response to identified difficulties. Troubleshoot and resolve technical problems. Experience: 2 years to less than 3 years. Location 8556 120 Street Surrey , BC V3W 3N5 Work location On site Salary $ 37.50 HOUR hourly / 35 hours per week Terms of employment Permanent employment Full time Starts as soon as possible vacancies 2 vacancies Source Job Bank #3646946 Various locations 8556 120 Street