operations supervisor

Everything Wine is an exciting entertainment beverage organization that recognizes the value of employee effort, commitment and dedication. Our mission is to search the world to bring the very best value and quality to our customers in a fun and experiential environment. As with any dynamic culture that strives to be the best, the content will continue to evolve over time, and we encourage you to continually learn on the job and seek mentoring opportunities from within our organization. We support and are proud to promote from within, so growth-minded individuals are who we look for to add to our teams. If you have a passion for people and are a wine, beer and spirit enthusiast, you?ve come to the right place. *Reports to:* Store Manager and Assistant Store Manager at: *Everything Wine ? *19868 Langley Bypass, Langley BC *Availability requirements:* must be available to work Sundays & Mondays *All applicants must be 19+* *A day in the life:* * Place and receive orders, manage all Liquor Board Distribution reports and any issues that arise with ordering, receiving and deliveries * Manage special orders, stock out issues, contacting customers, arranging payment and delivery * Submit new product items * Work in conjunction with other supervisors to ensure regular cycle counting each quarter * Manage inventory for events, samples, tasting bar and training to ensure all inventory is accounted for * Back stock inventory management * Be mindful of customer and industry trends in order to identify opportunities to expand customer base and increase store traffic * Lead by example at all times * Participate in consistent coaching and mentoring of your team * Maintain open communication with the Leadership team *Skills:* * Ability to influence, motivate and lead a team to action * Excellent verbal and written communication skills * Critical thinking, problem solving and decision-making skills * Effective time management skills * Customer and team conflict resolution * Ability to de-escalate a high-stress situation * Ability to work in a fast-paced, high volume environment * Ability to coach and mentor *Personality Traits:* * High integrity * Works well with others * Highly organized * Detail oriented * Resourceful * Coachable * Desire to be developed and grow * Natural leadership qualities * Compassionate *Qualifications:* * 3-5 years retail or customer service experience * WSET Level 2 or equivalent industry knowledge is an asset * 1-2 years of leadership experience is an asset * Experience coaching/mentoring a team * Experience with inventory management is an asset * Understanding of Microsoft programs (Word, Excel and Publisher) * Serving it Right certificate *Company Traits:* * People focused * Inclusive and open-minded * Innovative * Authentic * Collaborative * Growth oriented *What's in it for you?* * An awesome discount on wine, beer, spirits and accessories * Eligibility for a performance bonus * Comprehensive health benefits * Working with and leading a great, dynamic team * A fun work environment * ongoing tastings and education * Possibility for growth within the company Job Type: Full-time Pay: $45,000.00-$50,000.00 per year Benefits: * Dental care * Extended health care * On-site parking * Paid time off * Store discount Application question(s): * What is the main reason you have decided to apply at Everything Wine? * Have you been to one of our stores before? If so, what was your experience like? * Are you able to ful?ll the availability requirements stated on the job posting for this position for the foreseeable future? * What excites you most about potentially joining our team? * What do you believe is most important to contribute to a positive work environment? Work Location: In person Location Langley , BC Work location On site Salary $ 45,000 to $ 50,000 YEAR annually Terms of employment Full time Starts as soon as possible vacancies 1 vacancy Source indeed.com #10226832170 Various locations Langley, BC