supply chain manager

Location: Toronto, ON (In-office with occasional local travel)Type: Full-TimeReports To: COOOur MissionMicromart is redefining convenience - turning any location into a retail opportunity with our Smart Store platform. By combining hardware, software, and data, we?re building a delightful unattended shopping experience for consumers and making operating an unattended Smart Store easy for entrepreneurs.Our ValuesWe?re driven by ambitious, mission-focused thinking, a deep commitment to earning customer trust, a craftsmanship mindset that prioritizes simplicity and quality, and a culture of shared growth where we support each other and celebrate wins together.Role OverviewWe are building the next generation of IoT-enabled Smart Stores - blending hardware, software, and real-world operations into a seamless retail experience.As the Supply Chain Lead, you will oversee the end-to-end supply chain operations for Micromart?s proprietary hardware solutions. You will be responsible for procuring technical components, managing global supplier and contract manufacturer (CM) relationships, optimizing hardware inventory, and coordinating the logistics of high-value physical assets.The ideal candidate is data-driven, thrives in a high-growth environment, and can balance high-level strategic planning with hands-on day-to-day execution. This is a hybrid role based out of our Downtown Toronto office, with local travel required between office and warehouse locations within the GTA.Key ResponsibilitiesPlanning, Procurement & Financial ManagementForecasting & Planning: Partner closely with Sales and Operations to update forecasts. Build and maintain project plans and Gantt charts to identify critical dependencies and ensure production rates align with customer delivery timelines.Supplier & CM Collaboration: Work closely with key suppliers and contract manufacturers (CMs) to ensure alignment on production timelines, inventory levels, capacity bottlenecks, and Bill of Materials (BOM) revisions or engineering changes (ECOs).BOM Cost and Cash Flow Management: Actively manage and optimize BOM costs. Partner with suppliers to find ways to optimize spending and efficient ways to scale without compromising quality.Inventory Management & LogisticsReceiving & Quality Assurance: Build and run processes for receiving, inspecting, and validating incoming components to ensure they meet hardware/software specifications. Custom Component Configuration: Manage the workflows, physical space, technicians, and technical documentation required for flashing/configuring components, assembling proprietary parts, and pre-kitting. Logistics & Freight Optimization: Coordinate end-to-end inbound and outbound hardware logistics between suppliers, warehouses, manufacturing partners, and end customers. Implement cost-saving strategies for both domestic and international shipping (freight and small parcel). Inventory Reconciliation & Audits: Lead monthly physical inventory audits and reconciliation processes across all locations, including the corporate office, third-party warehouses, and CM facilities.RMA & Vendor Returns: Manage the Return Merchandise Authorization (RMA) process for defective parts. Coordinate root-cause analyses, manage vendor returns, and secure component refunds or replacements.Safety & Spare Stock Management: Maintain optimal safety stock levels to support continuous production, as well as spare parts inventory to support customer warranty and non-warranty field repairs across all sites.ERP Systems & Continuous Process ImprovementERP & Automation Systems: Implement lightweight ERP systems and automation tools to streamline workflows, eliminate manual entries, and reduce operational errors.Workflow Optimization & Visibility: Continuously improve supply chain workflows, data reporting, and real-time inventory visibility across the entire organization.KPI Tracking Location Toronto , ON Work location On site Salary $ 35.00 to $ 81.00 HOUR hourly Terms of employment Permanent employment Full time Starts as soon as possible Source CareerBeacon #3231241 Various locations Toronto, ON