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WHO WE ARE & WHAT WE DO Comsense is a software company that builds North America?s leading ERP systems for the architectural opening distribution industry. Our business software equips our customers with the tools they need to complete estimating and detailing projects, manage their general ledger, and everything in between. To learn more about who we are and what we do, visit our website at https://www.comsenseinc.comOUR PEOPLE AND WORKPLACE Our Team is comprised of talented people who are naturally curious and like to learn. They see challenges as opportunities for growth. They are capable of working independently and hold themselves accountable for how their contributions impact the Team?s success.With our head office in Toronto, and employees and contractors across Canada and the U.S.A., you could say we were early adopters of the hybrid workforce. For most team members, their days are often spent working away on their computers or meeting with other team members, either in person in our beautiful Toronto office or online in Microsoft Teams. ABOUT THE ROLE Reporting to the Customer Success Operations Manager, the Customer Support Representative is the heart of Comsense. You will be responsible for helping our customers resolve issues they have encountered and ensure they get the most out of our software. Customer Support Representatives at Comsense have a knack for listening, problem-solving, working collaboratively, and proactively tackling known issues or situations to enhance the customer experience. REQUIREMENTS FOR THE ROLE The successful candidate will possess the following education, knowledge, skills and experience:High school diploma required; college or university experience preferred.Effective communication skills (oral and written).Minimum one-year experience in a customer support setting.Experience using Comsense preferred.Experience in Zendesk preferred.Experience in construction supply or management with exposure to industry-related software preferred OUR BENEFITS: Comsense offers competitive salaries, Group Health, Dental, and Life Benefits*, RSP matching*, Flexible hours, Paid vacation, sick and personal time. *Available to Canada-based employees. PRE-HIRE REQUIREMENTS As our team members have access to proprietary information belonging to the Company, and with the understanding that our work can have significant operational and financial implications for our client?s businesses, all successful candidates must successfully complete a criminal record check, education verification, a preliminary evaluation of skills and reference checks. INTERESTED IN BEING PART OF OUR TEAM? Interested candidates can submit a cover letter and resume through our online application portal by clicking the Apply button. In accordance with the Ontario Human Rights, Accessibility for Ontarians with Disabilities Act and Comsense Inc.?s own policies, requests for accommodation will be considered throughout the hiring process. We thank all applicants however, only those selected for interviews will be contacted. Location Toronto , ON Work location On site Salary $ 15.00 to $ 31.00 HOUR hourly Terms of employment Permanent employment Full time Starts as soon as possible Source CareerBeacon #2496186 Various locations Toronto, ON
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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