community services officer - social services

Posting No. 23-03-281Team Lead, Assertive Community Treatment Team (ACTT)Permanent Full-TimeAre you passionate about working directly with clients, but also have an interest in supervising a team who is committed to supporting enhanced quality of life for clients? This role is the perfect blend! Thresholds Homes and Supports Inc. is a community-based agency that promotes client-centered support to improve quality of life for people who are experiencing mental health and substance-use issues. We provide affordable housing and individualized, flexible support services through our wide-ranging programs offered throughout Waterloo Region and Wellington County. Our employees are committed and passionate about what they do, and take pride in the difference they make in our community. Our values include PERSON-FOCUSED, HOPE, RECOVERY, SELF-DETERMINATION, QUALITY OF LIFE, INTEGRITY and COLLABORATION. We also take time to recognize each other and have fun!SUMMARY OF THE POSITIONReporting to the Program Manager, the Team Lead will supervise the day-to-day delivery of high-quality services, employee orientation, quality management and performance improvement. The Team Lead will be responsible for the supervision and coordination of a multi-disciplinary team within the Program. The Team Lead will supervise the delivery of programs for Clients, the carrying out of individualized support plans, the delivery of supportive counselling, crisis prevention and intervention, skills development (life skills, social skills, interpersonal and problem solving skills) and vocational and leisure support. This individual will be involved in various interdepartmental and community committees to identify and provide comprehensive services. The Team Lead will be required to work closely with management and other colleagues to assist in the development, implementation and maintenance of new policies, procedures and initiatives. HOURS OF WORKThe Team Lead will work a thirty-five (35) hour week, the hours being flexible to the needs of the employees, Clients and the program. The position will participate in the agency?s Manager On-call rotation.ESSENTIAL QUALIFICATIONS· Post-secondary degree or diploma in human services/human sciences or related field.· At least 3 years of experience in a community mental health setting working with adults recovering from serious mental illness or concurrent disorders.· Knowledge of mental health diagnoses, substance misuse, harm reduction, and recovery-focused approaches is required.· Must be an energetic self-starter who is able to function comfortably in a team environment or independently, and relates well to co-workers and the public. · Ability to manage time and multiple tasks with little supervision.· Enjoys administrative tasks with demonstrated organizational, problem solving, critical thinking and program execution skills.· Above average writing ability; ability to analyze written reports, complex documents and publications.· Ability to support performance management and improvement as needed.· High level of integrity, confidentially, and accountability.· Ability to ca Location Kitchener , ON Work location On site Salary $ 17.00 to $ 35.00 HOUR hourly Terms of employment Permanent employment Full time Starts as soon as possible Source CareerBeacon #2496085 Various locations Kitchener, ON