receptionist

We are looking for someone who is personable, organized, motivated, and passionate about providing exceptional patient experiences. If that sounds like you, we'd love to hear from you! *Who We Are* *Horizon Joint & Wellness* is a patient-focused multidisciplinary clinic dedicated to helping individuals improve their health, mobility, and overall well-being through personalized care. As part of our healthcare group, we also work closely with *Horizon Cosmetic & Vein*, a modern medical aesthetics and vein clinic providing cosmetic and medical treatments in a professional and welcoming environment. Our mission is to ensure every patient feels valued, supported, and cared for from their first interaction with our clinics. *What We Are Looking For* We are seeking a highly motivated, detail-oriented Receptionist / Patient Care Coordinator who thrives in a fast-paced environment and enjoys building positive relationships with patients. Do you: * Take pride in delivering outstanding customer service? * Enjoy helping people and creating a welcoming environment? * Excel at staying organized and managing multiple tasks? * Have strong communication skills and attention to detail? * Enjoy working collaboratively as part of a healthcare team? If so, we encourage you to apply. *Responsibilities* * Welcome patients and provide a positive first impression for both clinics * Answer and direct incoming phone calls, emails, and patient inquiries * Schedule and manage appointments for *Horizon Joint & Wellness* and *Horizon Cosmetic & Vein* * Coordinate referrals, consultations, and patient communications for both clinics * Process payments, maintain accurate patient records, and assist with billing and invoicing * Manage direct billing and insurance-related administrative tasks * Assist with patient intake forms and clinic documentation * Maintain a clean, organized, and professional reception area * Support day-to-day clinic operations and administrative tasks as required * Work collaboratively with practitioners, physicians, and clinic staff to ensure a seamless patient experience *Qualifications* * Excellent communication and interpersonal skills * Strong organizational and multitasking abilities * Ability to manage a high volume of phone calls, appointments, and patient inquiries * Professional, dependable, and patient-focused attitude * Experience with scheduling software or Electronic Medical Records (EMR) systems is an asset * Experience in a medical, chiropractic, physiotherapy, wellness, or aesthetic clinic setting is preferred * Ability to work independently while contributing positively to a team environment * A willingness to learn and grow within the organization Pay: $18.00-$21.00 per hour Benefits: * On-site parking Experience: * Medical Receptionist : 1 year (preferred) Work Location: In person Location Red Deer , AB Work location On site Salary $ 18.00 to $ 21.00 HOUR hourly Terms of employment Part time Starts as soon as possible vacancies 1 vacancy Source indeed.com #10226592197 Various locations Red Deer, AB