agriculture and food sector development consultant

Closing Date (MM/DD/YYYY):08/19/2026 Worker Type:Permanent Language(s) Required:English Salary Range (plus eligible to receive a performance based incentive, applicable to position) :$72,930 - $98,670 Why FCC?At FCC, we’re proud to be 100% invested in Canadian agriculture and food. As a federal Crown corporation, we provide financing, knowledge resources and business management software to over 103,000 customers nationwide. Here’s what you can expect when you join our team:Competitive total rewards packages: market-aligned and performance-based salary and incentive programs, flexible and comprehensive group benefit and savings plans, and well-being support through benefits and wellness programsPurpose-driven work: We build strong relationships, share knowledge and support the people who feed the worldGrowth: Learning and development opportunities to help you thriveHybrid work options-How you’ll make an impactAs a Technical Analyst, Business Enablement, you’ll provide Level 3 technical support for a broad portfolio of software-as-a-service and commercial off-the-shelf applications, completing deeper investigation, triage and remediation when issues likely sit within the tool itself. You’ll be part of the Business Enablement team that supports FCC employees by sustaining, improving and enabling the use of many enterprise applications. You’ll work closely with Service Desk, Deskside Support, internal technology partners, adoption specialists and external vendors to understand issues, assess product changes and support effective user enablement. If you enjoy hands-on troubleshooting, learning across multiple platforms and turning technical analysis into clear documentation and meaningful business support, this could be the role for you. What you’ll doInvestigate and resolve escalated support tickets for SaaS and commercial off-the-shelf applications after initial Service Desk and Deskside reviewComplete technical triage, root-cause investigation and remediation for issues that require deeper analysis within the application or toolBuild hands-on knowledge of multiple enterprise applications and apply that learning to support configuration, sustainment and user experienceReview vendor product releases, updates and new features to understand benefits, risks, impacts and enablement considerationsDocument findings, support materials and product knowledge so employees and adoption partners can understand and use business tools effectivelyCollaborate with internal technology teams, business enablement colleagues, bilingual adoption specialists and vendors to support timely issue resolution and user readiness What you’ll bring to the teamRequired qualifications:A degree in computer science, information systems, business technology or a related fieldMinimum two years of experience providing technical support, application support, business systems support or related technology troubleshooting (or an equivalent combination of education and experience)Ability to investigate escalated issues, complete triage and identify practical remediation steps in a technology support environmentUnderstanding of SaaS applications, commercial off-the-shelf solutions, enterprise applications or vendor-supported platformsStrong analytical skills with the ability to work through ambiguous “needle in a haystack” problems across multiple tools and business processesAbility to document technical findings, product impacts, support steps and user-facing information in clear, practical languageComfort learning new platforms quickly and supporting a wide variety of business tools, product updates and vendor-driven changesStrong communication and collaboration skills with the ability to work with technical teams, business partners, vendors and adoption specialists Preferr Location Regina , SK Work location On site Salary $ 72,930 to $ 98,670 YEAR annually Terms of employment Permanent employment Full time Starts as soon as possible vacancies 1 vacancy Source AgCareers.com #1037893 Various locations Regina, SK