Food Server

Provides customer service and satisfaction; able to follow Mary Grace Foods, Inc's service standards, building emotional connection and customer delight with every interaction. Understands and empathizes with customers' needs and concerns, ensuring they feel valued, and their requests are taken seriously. Quickly responds to any issues or complaints from guests with a focus on maintaining guest satisfaction and minimizing disruption to their dining experience. Enters orders into the POS system according to standards. Ensures that the food is presented attractively and meets Mary Grace Foods, Inc.’s standards before serving to guests. Ensures that food portions and presentations are consistent with the restaurant’s menu specifications and quality standards. Deals with customer feedback based on standards. Issues bills, accepts payments, and provides change accordingly. Conducts routine inspections of the dining area, including tables and chairs, to ensure cleanliness and proper setup. Addresses any issues with table settings, such as damaged or dirty items, promptly to maintain a high-quality dining experience. Assists in receiving and inspecting deliveries to ensure quality and accuracy. Conducts beginning and ending inventory count. Performs other tasks assigned by their immediate supervisor. Graduate of bachelor’s degree in Hotel & Restaurant Management College level with at least 1 year of related experience in a casual dining full service restaurant Has good verbal and written communications skills