Live Seller

Duties & Responsibilities Conduct daily live selling sessions across platforms (Meta pages, Shopee Live, TikTok Shop) Present products engagingly — demonstrate usage, explain benefits, answer viewer questions in real-time Drive sales conversions during live sessions through product knowledge and audience rapport Follow product messaging and promotional guidelines provided by the marketing team Coordinate with marketing on daily featured products, bundles, promotions, and talking points Maintain the live selling room — product displays, lighting, camera setup Track and report daily live selling metrics (viewers, peak concurrent, engagement, orders generated) Participate in content creation outside of live sessions as needed (short-form video, product demos) Follow SOPs provided by the Lead Live Seller Training & Nesting Period ● 5 days of training (product knowledge, platform tools, messaging guidelines, camera/presentation basics) ● Must pass the final assessment for product knowledge training with a score of at least 80%. ● 10 days of nesting — going live under the supervision of the Lead Live Seller ● Performance during nesting to be assessed before full independent scheduling begins Bonus Structure Commission up to 30% , tied to live selling performance (orders generated, GMV contribution). Exact structure TBD — likely tiered based on daily/weekly sales targets. Probationary KPIs KPI 1: Live Streaming Hours per Week - Target: - Part-Time: 100% Delivery on Committed Scheduled Days/Hours - Includes schedule adherence — sessions must start at published times - Remaining on-site hours are for prep, content creation, product study, and reporting KPI 2: Engagement Rate - Formula: (Comments + Reactions + Product Inquiries) / Unique Viewers × 100 - Target: ≥5% (may increase as we gather data and establish baselines) - Measures host quality — the ability to create real interaction, not just broadcast KPI 3: Orders per Live Hour (to be added after baseline period) - Will be introduced once the sales mechanism is defined (dedicated purchase page, Messenger agents closing from live, direct platform checkout, or a combination) - Candidate should understand from Day 1 that a commercial KPI will be layered in — live selling is ultimately a sales role ● Comfortable and engaging on camera during live streaming sessions (required) ● Experience in live selling on any platform — TikTok Shop, Shopee Live, Facebook Live, or similar (preferred but not really required). ● If no direct live selling experience, must demonstrate experience in a closely related activity (hosting, presenting, vlogging with sales intent) ● Fluent in Tagalog (required) — primary audience is nationwide ( platform — TikTok Shop, Shopee Live, Facebook Live, or similar. Conversational English (required) ● Bisaya-speaking (nice to have) — potential for Visayas-targeted live content in the future ● Energetic, personable, and able to maintain audience engagement for extended periods - Comfortable handling COD sales objections and product questions in real-time - Basic understanding of skincare/personal care products (trainable) ● Flexible to be pulled in on short notice if another live seller is absent ● Willing to work overtime or a different schedule during SALE events ● Willing to work on-site at Cebu office (Mandaue City)