Associate Product and Delivery Manager

The Associate Product and Delivery Manager supports the end-to-end planning, execution, and delivery of digital products, software projects, and operational initiatives. You will work closely with clients, business stakeholders, developers, quality assurance engineers, technical leads, and other cross-functional teams. The role requires strong ownership, structured problem-solving, effective stakeholder communication, and the ability to identify and escalate delivery risks before they affect committed timelines or outcomes. Key Responsibilities 1. Product and Business Analysis Gather, analyze, clarify, and document business and product requirements from internal and external stakeholders. Translate business requirements into structured user stories, acceptance criteria, process flows, and functional documentation. Support backlog creation, refinement, prioritization, and maintenance in coordination with product, delivery, and technical teams. Conduct basic product, process, user, and competitor research to support product decisions and recommendations. Participate in solution discussions to ensure that proposed implementations address the intended business objectives. Support the preparation and maintenance of product and delivery documentations. 2. Project Planning and Delivery Management Independently manage assigned projects, workstreams, or major initiatives from planning through implementation and closure. Develop and maintain delivery plans, timelines, milestones, action items, dependencies, and completion criteria. Coordinate meetings, and Agile delivery activities. Track deliverables and commitments across development, quality assurance, infrastructure, data, and business teams. Support project closure by ensuring that required approvals, completion documents, and outstanding actions are properly addressed. 3. Stakeholder Communication and Coordination Serve as a coordination point for assigned projects and initiatives. Facilitate discussions between business stakeholders, clients, and internal teams. Communicate project status, risks, blockers, dependencies, decisions, and changes in a clear and timely manner. Manage stakeholder expectations by aligning scope, timelines, priorities, responsibilities, and delivery constraints. Prepare meeting agendas, minutes, action trackers, project updates, executive summaries, and status reports. Follow through on decisions and ensure that agreed actions are assigned, documented, and completed. Handle disagreements and delivery conflicts professionally through clear communication, objective assessment, and structured resolution. 4. Risk, Issue, and Change Management Maintain visibility over project risks, issues, assumptions, and dependencies. Anticipate risks that may affect scope, schedule, quality, cost, or stakeholder expectations. Develop and track appropriate mitigation and contingency actions. Coordinate the resolution of project issues by identifying owners, deadlines, impacts, and next steps. Support the assessment and documentation of change requests, including business justification, scope impact, delivery impact, risks, and dependencies. 5. Process Improvement and Operational Excellence Identify opportunities to improve project governance, delivery workflows, reporting, documentation, and team coordination. Use automation, artificial intelligence, and productivity tools where appropriate to improve quality, efficiency, consistency, and traceability. Participate in retrospectives, knowledge-sharing activities, and continuous-improvement initiatives. Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration, Management, or a related field, or equivalent professional experience. At least 1-3 years of relevant experience in project management or coordination, product management or product operations, business analysis, software delivery, technology consulting, quality assurance, or implementation coordination. Experience supporting or independently managing a project, major initiative, or workstream from planning through completion. Experience working with cross-functional software development teams. Experience coordinating stakeholders and managing project issues, delivery delays, or changing requirements. Practical experience with Agile or Scrum-based delivery environments.