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The Role As a Program Manager at NCS Philippines, you will be responsible for leading and managing complex, high-profile technology programs that deliver significant business impact. This is a strategic role that requires you to align programs with the overall organisational objectives, manage multi-disciplinary teams, and ensure the successful delivery of innovative solutions. Working in our dynamic, fast-paced environment, you will play a pivotal part in driving the company's technology transformation agenda. Key Responsibilities Provide leadership and oversight for the full program lifecycle, from initiation to closure Develop comprehensive program plans, including scope, schedule, budget, and resource requirements Establish and maintain effective governance structures to ensure programs are delivered on time, within budget, and to the expected quality standards Manage program risks and issues, and implement appropriate mitigation strategies Lead and motivate cross-functional teams, fostering collaboration and accountability Communicate program status and performance to key stakeholders, including senior leadership Identify and implement process improvements to enhance program delivery capabilities Provide mentorship and guidance to more junior program management professionals What We're Looking For Extensive experience (5+ years) in leading large-scale, complex technology programs in a fast-paced, agile environment Proven track record of delivering mission-critical programs that drive business value Strong program management skills, including project planning, resource allocation, risk management, and stakeholder engagement Excellent communication and interpersonal skills, with the ability to influence and collaborate with cross-functional teams Familiarity with Agile and traditional project management methodologies Degree in Computer Science, Engineering, or a related technical field Relevant certifications (e.g., PMP, Prince2) are highly desirable