Process Excellence Specialist

Develop, review, and maintain SOPs, work instructions, process guidelines, and other process documentation Conduct business process mapping and analysis to identify gaps, inefficiencies, and opportunities for improvement Collaborate with relevant stakeholders to standardize and optimize business processes across functions Ensure business processes and SOPs are properly documented, aligned with company policies, and effectively implemented Monitor process implementation and identify areas for continuous improvement and process efficiency Coordinate with process owners to facilitate SOP review, updates, socialization, and implementation Support process improvement initiatives and prepare reports, analysis, and recommendations to enhance operational effectiveness Bachelor’s degree in Business Administration, Management, Industrial Engineering, or a related field Minimum 3–4 years of relevant experience in Process Excellence, Business Process Improvement, SOP Development, or related roles Proven experience in developing, reviewing, and maintaining SOPs and business process documentation Strong understanding of business process mapping, process improvement, and workflow optimization Strong analytical, problem-solving, and critical-thinking skills Good communication and stakeholder management skills, with the ability to collaborate across functions Proficient in Microsoft Office, particularly Excel and PowerPoint; experience with process mapping tools is a plus Detail-oriented, organized, proactive, and able to manage multiple projects or processes effectively