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Duties & Responsibilities • Communicate effectively with leads / customers over IM chat / email / phone • Follow- up with customers • Coordination with various teams • Update status & reports • Collate leads from online and offline sources Job Requirements • First and foremost - A People Person!! • Excellent communication skills (verbal English & Hindi, written English) • Patient listener • Energetic • Courteous mannerism • Friendly attitude • Creative thinking • Quick thinking • Required to rapidly research and troubleshoot • Interpersonal Skills • Basic computer operating skills.