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Video Reviewing process Good communication skills (written and verbal). Confidence, good team player, and a quick learner. High on Observation and Analytical Skills. Ability to concentrate, review videos without distraction to resolution. Maintain regular and reliable attendance, flexible with the working schedule. Ability to analyze information and evaluate results to choose the best solution and solve problems Ensure that appropriate steps were taken to resolve customers problems and providing feedback accordingly Conduct quality monitoringAssociate/Analyst - Review Operations