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CPU, Disk and Memory monitoring using tools provided by Axis Bank Disk management - creating partitions for the different types of servers Disk space management for OS partition(s) System Log file management User account management Incident and Request Services monitoring Fulfillment Management Hardware Inward/Outward/Rack-Stack/Power-On Call Logging with OEM(Hardware/Software) and troubleshooting with them end-to end Agent Installation Software Installation/Removal OS Hardening (VA/IPT) Infra Provisioning (Virtual/Physical) File Copy/Movement Backup/Restoration Management using Tools provided by Axis Bank OS installation and Troubleshooting Operating System Compliance Management Integration with Banks Tools ( SoP will be by Bank) Hardware Firmware upgradation along with Hardware Vendor (Coordination with OEM) Day-to-Day application support for end-users including installation of custom applications, as described in process documents. Escalation of user queries to Banks IT Team Cloud Windows Server Management & Monitoring